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July 2023 by Angelica F.
While this place is more cheaply priced than going to the Mercedes dealership, the service is terrible. The newest owner Jason is rude and seems to be a bit money-hungry. While in the waiting room I have even heard he and the secretary complaining about customers who are simply calling to check the status of their vehicle. If they had less social conversations among he and the mechanics in the office, they may be able to repair customers' cars sooner. Do yourself and don't go to this place. I won't be back.
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July 2023 by Alex Kurinnyi
Those guys are way more professional than official m-benz dealer mechanics. As well as fast, kind and smart in pricing. Highly recommended!
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June 2023 by TMT: Jon Blount
I was dealing with an AC compressor that was no longer producing cool air - needless to say it was uncomfortable. In addition, one of my major engine belts had excessive wear. I drive a Volvo XC 90 and was preparing to travel.Jason instructed on when to bring it in. Needless to say my car is not only running smoothly and quieter, but the AC now will have a Polar Bear needing a jacket!Thank you Jason and team! All is well!Jon
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June 2023 by Calvin Palmer
Has free WIFI. Large location that is fully stocked with inventory. The mechanics are impressively skillful. The only issue might be the extremely high prices.
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May 2023 by Samson Shodipo
I took my brother's car to ed's md medics and they were so good,veryreasonable and very polite. I would like to do more business with them and I'll surely recommend more customers.
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February 2023 by Tina Z
We came from Canada, this is the first time to repaired in Atlanta, this repair experience has left a impression, Jason is very friendly and professional. We are satisfied with the result and feel that the waiting time of 3 weeks for an appointment is worthwhile. We are very grateful to their staff. Here will be our first choice for repairing Mercedes.
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January 2023 by Trey Alvin
His service is great. The secretary is rude and leaves a lot to be desired. She's more of a deterrent, than anything.
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December 2022 by The Traveler
The attentiveness and once highly-rated customer service has gone downhill recently. Promises of callbacks and remembering details of requests is no longer top notch.
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December 2022 by Shivani Bhatia
I can’t express in words how grateful I am for this place. I have two Mercedes trucks that they service. These guys go out of their way to troubleshoot and solve issues. They are knowledgeable, efficient, and cost conscious.Often times when I pick up my vehicle I’ll ask “are you sure you charged me for everything you did?”Worth every penny. Very fair pricing.Book in advance because they are in high demand.I wouldn’t take a Benz anywhere else.Services: Engine repair
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November 2022 by Phillip Morgan
I had to stop and leave a 5 star review of Ed’s Mercedes shop. This was my first time ever visiting them and although they were so backed up they fit me in to keep my worn down brake pads from causing damage to my rotors which would leave me with a much higher bill. So nice to work together with people that really care about their customers and not just their bottom line. I will definitely continue being my car to these folks.Service: Brakes
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September 2022 by Demitrius Brown
This is the only place you need for your Mercedes-Benz repairs. Reasonably priced and great service. They are knowledgeable and will get the job done.I've had three of my Mercedes vehicles serviced there. For once I can say there was nothing they could have done better. Everything was right on time including when when vehicle would be ready. When other places gave me quotes of $2k -3k to service my air shocks, Jason said we will get you in and on the road in no time.The best thing about the whole thing was it was $900 -$1800 bucks cheaper.I'll drive that 40 minutes for Ed's shop anytime.Service: Steering & suspension repair
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July 2022 by Mike
We have been going to Ed’s since moving to Atlanta 13 years ago, and even though we are no longer in the Smyrna area we still drive across town for their honesty, excellent work and reasonable prices! We have had a Volvo S40 T5, a MB E320, a MB ML350 Diesel, and will soon be maintaining a MB E400 wagon with Ed’s. We have actually leaned away from purchasing other than used Mercedes and Volvos, because we want to have our cars serviced by Ed’s MB medics!
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July 2022 by Donovan Bragg
Very detailed orientated! Goes above & beyond to make sure you’re happy and not going to end up stranded on the side of the road!Services: General repairs & maintenance
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July 2022 by L Perry
The customer service from Ed's MB Medics is unreal (in a great way) and is above anywhere else I have been. Jason was very professional, very detailed in notifying me of the issue, what it will take to resolve and pricing breakdown. In addition, since they are closed on the weekends and knew I needed my car, they stayed past closing to complete my repair. The experience here is consistent and they have become my "Benz dealer" whenever I need assistance. Appreciate you all. Thanks much!!Service: General repairs & maintenance
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July 2022 by Rozzelyn Boyce
These Guys are the most honest and through in the business. I've used the dealerships...rip off!! They inform you of what needed and what's not, keep you in the loop every step of the process. Very courteous knowledgable and approachable. Mr Ed stands by his work and workers and so do I.If you have a Volvo this is definitely your %o to mechanics.Services: Auto engine diagnostic
