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“I called and spoke with a woman named Melissa who is ABSOLUTELY AMAZING! Not only did she get me a good rate, but she also helped me during a very difficult time. She was very kind, patient, and extremely professional. She is probably the nicest person I’ve ever spoken with. I’m so glad she was the person I spoke to when I called in. I owe her a huge THANK YOU for everything Melissa!! <3 May God continue to bless you and your family.”
“It was an awesome experience working with Christina. She made sure I understood what I was purchasing, gave great recommendations, and made the time well spent. I didn't leave feeling like a customer but more like a friend. Thanks Christina! You absolutely rock!!!”
“The Joe DeBose team has been super helpful and friendly. I’ve had car and home owner’s insurance thanks to them for around fifteen years.
Ana, you are the best!”
“I have been using Valerie for 5+ years and she has been a wonderful partner for my insurance services. We walk through my policies annually to determine any changes needed as well as walking me through the reasons for any increases. I love the fact that she doesn't try to up-sale me on her products but gives me what's best for my family's protection.”
“Today I spoke with Justin at Mel Clemmons ALLSTATE Office, I was very pleased with the service and honesty in answering my questions! He also clearly understood what I needed to do., before contacting that office, I did not realized that the toll free number was a roll of the dice in who I spoke to... So now I have a local Agent with Justin and I'm thankful. Thank you Justin, I just got off the phone to switch from "a roll of the dice" to you here in my City & State... GOD BLESS AMERICA! ??”
“I didn't have a great experience with a previous AS agent. This experience was a much more pleasant experience. I wasn't able to make the switch at this time, but she was really helpful, and I really appreciate it.”
“I have been with him for 30 years and he has a top notch agency with top notch people! Pat and Awilda are always so helpful!! They have helped me with many things over the years and I am so grateful!!”
“Carmon is the absolute best and caring insurance agent I’ve ever come across. She has helped myself and my son for years. Carmon cares, is professional and will go the extra mile to make sure you have the coverage you need at the best rate. You won’t go wrong with her services.”
“Roundtable insures my home, vehicle and will be providing my business coverage as well. I have received valuable information for current and future and planning, with stellar customer service. Thanks Jackie and Keith!”
“The STAFF is extremely professional, compassionate, and knowledgeable of the competitive insurance industry; I would not hesitate to refer my family and friends to this agency. Bascially, I would give 100 stars for saving $$$ on my policy. Way to go, Mr. Gregory!”
“UPDATED 8/29/23 - After my bad review, I was finally able to get a response from Waggoner stating that Jason had passed away. ? Now I understand why I wasn't getting a response. As I said in my previous review, I'd never had any issues with them until recently. To the Waggoner family, you have my deepest sympathies. And to Ashley, thank you for assisting me with my request. I will be praying for your family during these difficult times.Been with Waggoner for many years. I've had no complaints until the last year or so. Last year when my premiums jumped up almost $600/mo with Grange, and then this past week as I haven't been able to reach them by email or phone to cancel our auto policy. We obtained new auto insurance on July 25th, but since we had paid up our premiums thru 8/11, I wanted to have prior policy cancelled and request a refund. My phone calls have gone to voicemail all week and the emails have gone unanswered with no kickbacks of "undelivered." I noticed another reviewer had complaints of "no contact" about 3 weeks ago, and I don't know of any phone or Internet issues that take a month to resolve. So, what's really going on & should we find another agent?”
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“Have been my agency for some time now. Always receive the best of service anytime I have to interact with the ladies in the office. Everyone is very professional.”