Mattress Firm Old Ivy Village is committed to helping customers find the best sleep solutions. The store's team of Sleep Experts® undergoes over 200 hours of training to assist with selecting mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, which offers low prices on top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. The store provides delivery options and a 120 Night Sleep Trial® to ensure satisfaction. Reviews highlight the knowledgeable and patient staff, especially mentioning salespeople who explain options clearly and make the decision process easy. Customers appreciate the friendly service, efficient experience, and helpfulness even during technical issues. Overall, Mattress Firm Old Ivy Village is recommended for its helpful staff, quality products, and commitment to customer satisfaction.
Everything was a great experience! Great customer service, knowledgeable advice and excellent delivery. 10 out of 10. Thanks again Alex!
September 2026
Alex was great! He was friendly, knowledgeable and listened to my questions. If there is an employee of the month award, I nominate Alexander Zapata!
September 2026
Alexander did an excellent job helping us find a mattress within our guidelines and explaining the differences between brands. Very low-pressure and chill experience.
