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March 2024 by Gabriel Yenerall
They always get my order wrong, are out of most of their menu, and are extremely rude.Don’t go here unless you want to roll the dice on what food you get in your bag and want to wait 20 minutes for it.
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March 2024 by Amanda Baines
Wow. Gave this place another try to see if was any better. I owder shrimp tackle box. So I expected to get told to pull up and park. And did. When food came, about 5 mins. I got not fork to eat my red beans and rice. No sauce for the shrimp. No napkins. I went inside and waited for almost 4 mins. Before giving up. There were plenty of people behind the counter but no one would make eye contact. . As I was leaving another customer spoke up to see if anyone was going to help me. They had no cocktail sauce for shrimp. I did get a honey for the biscuit. Napkins and fork were on the counter. Last trip before this was bad. Won't try the location again.
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March 2024 by Eyvonne Meadors
Today I spent 20 minutes of my 30 minute lunch break to trying to get some food, but wasn't able to even place my order because I need my job and had to spend the rest of the day hungry, next time I have taste for chicken I will be going to Chic -fil-A or Chipotle, you guys suck, NEVER AGAIN!
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February 2024 by Raven Elloie
Slowest Popeyes I’ve ever been to. Took over 20 minutes and the food wasn’t even hot.
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February 2024 by Brenda Patton
Sharing my experience at South cobb dr store today bought a fish sandwich from there , I knew when I drove up it wasn't going to be good just bye the young lady that answered from the drive through wasn't going be pleasant wasn't welcoming. Order fish sandwich got pulled up and the sandwich bad dirty as hellll like was dropped on floor and gave to me on drive through pulled up to parking lot to return and ask employee would u eat this and she replied yes. Iam a paying customer no remorseful in want I sayed . Will never come to that location again retrain your ghetto staff plse before it go under.
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February 2024 by Mark C
This location is a total embarrassment to the chain. You never get your order correct and you always have to have them correct it. If you so choose to dine in, it’s hit and miss on whether they will have utensils or straws. I don’t think the staff takes pride in the work that they do and I think the management team just doesn’t care anymore. I guess I’m going to have to search for other places of this chain to eat at instead.
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February 2024 by Danela Butler
The food is good here but the service is terrible. Not sure why they have people at this location who do not want to be there. Half the staff has an attitude and the other is not attentive. Cashier was talking about song lyrics during me ordering. I had a rewards from online I wanted to use and they said I couldn’t do it even though on the app it said “present to cashier” then I ordered my food with red beans and rice. They neglected to tell me they were out of forks so I literally had no way to eat my food. I go to this place because it’s convenient from where I live but after today I will no longer come to this location. This is not the first time I had to complain if not about service but not honoring food items from the app. So I’m done. They need to really re-evaluate their employees and the customer service. No matter who serves you it always seems to be the same issue
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February 2024 by Steven Martinez
Worst Popeyes literally got everything wrong on my order, up charged me for bigger drinks when I didn't even tell them I wanted a bigger drink, ordered 2 spicy sandwiches got 2 regular both cokes I got were horrible. Don't recommend this location at all.
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February 2024 by Bonnie Borough
Employees were quiet and non-communicative. Tables were not cleaned very well. Food was Popeye's, chicken and sides.
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February 2024 by Matt Watkins
Great customer service. Chicken is as good as I remembered. Will be back.
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February 2024 by vee wilson
Negative reviews aren't my thing, but this location has let me down more times than I care to mention.I will now be traveling to the Windy Hill location for my Popeyes fix.Ordered at the window, pulled up, had to repeat my order at the window where the guy put it in for the first time, and asked me to pull to the side after taking my money. Waited 20 minutes as I watched cars come and go. Went inside with my receipt and asked about my order. Then the young man that took my order finally started putting my order together, no apology, no eye contact, nothing even with my order in hand from the receipt I supplied he still got the order incorrect. We spent a total of 45 minutes to an hour at Popeyes from the drive-through to the inside.Let me just say this was the better of the poor experiences that we have had at this location.I'm sure I'm the only one. I've had employees argue with me , food issues, and wrong orders. Apparently, the universe does not want me to spend my money here.I wish them luck and hope no one else has had issues here. Obviously, they don't see a need to fix them.
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February 2024 by NAUTI GPC
Darkskin girl with red braids does not need to work the headset. Rude and has no knowledge of good customer service.
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February 2024 by Amarie Jones
Steve, (who is the store manager at this location) I grew up in Smyrna and the lack luster customer service I just experience is the reason why I won’t be returning. It is not a reflection of the area and environment nor is it a reflection of the people. Steve, you have employees sitting down on their phones not focused getting orders wrong and because of this your employee overcharged me now I have to be refunded in 3-5 business days for a combo I never placed. The staff is young and inexperienced. I was the only customer at the time why couldn’t 7 people on staff get it right. It’s unfortunate because I like Popeyes but this location really made me want to give up on the entire food chain.Signed not a happy camper
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January 2024 by Deborah Reese Bowles
Food delicious, I had to wait almost 15 minutes before my food was brought to my car.
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January 2024 by Ruby Shine
I ordered the bacon and cheese chicken sandwich meal, no pickles w/ a side of dirty rice .I received a plain chicken sandwich WITH pickles and table spoon of rice (the rice didn’t even fill half of the