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March 2024 by Verdell Wright
Courtnie isabsolutely awesome, she is very courteous and patient! Courtnie reminds me that great customer is still a thing! She is amazing, I'm glad I was sent here??❤️
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March 2024 by C J
Courtnie is the absolute bomb I really appreciate her so much she is kind and helpful
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February 2024 by Charlie Flint
Convenient location but in desperate need of an upgrade. The mold on the ceiling above my unit is scary...
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February 2024 by kenneth pearon
Courtnie is always professional and courteous! I wish I could rate you 10 stars because your customer service is truly amazing and appreciated!
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January 2024 by Mechelle Bacon
I am having to go back and edit my review and will be calling corporate. While I do understand the mangers the position, I have rented multiple spaces from this specific location and the manger on site has seen and known many personal things about me. However, when I have someone as an authorize user on my account, I am not too sure why I would have to leave work to come and take care of a lock matter, when my authorized user is standing right there, in person and the individual personally knows both of us. As both of us have units on site. If the policy is to have written consent, okay, fine, I get that as well. However, if I come up there as requested and write out a complete letter authorizing my authorizer, what is the point for an authorized user? And then, being told that the letter, which was very detailed was not sufficient. We are not going to even get on the part where the price of the storage unit continues to increase every couple of months for no reason. There is no trash dumpster on sight. Trash is always on the property and to boot, many of my boxes are damaged as natures critters have decided it will be a snack. Needless to say, I think my time with Public Storage as a company has come to a end.
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January 2024 by Akeem Scott
The property manager at this facility was outstanding, and also offered amazing customer service. Thanks
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December 2023 by Kirby White
Courtnie was a great help at the front desk, she showed me the larger unit and was really nice. Give her call if you need a storage unit!!
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December 2023 by Crystal Shaunte Jarvis
Courtnie was so helpful today! I recommend coming to see her asap for your storage needs!
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December 2023 by Lonnie Dawson
Courtnie at Public Storage was very helpful and gave excellent customer service. She was able to find me a larger storage unit when the unit that I reserved was too small for me needs. She also recommended other Public Storage locations but I decided to rent at the Roswell Street location because it was close to where I was staying and I liked the service that Courtnie provided.
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October 2023 by Avery Morris
I came to public storage on 1700 Roswell st with some issues with my storage . Courtnie made sure to help me to the best of her ability while also maintaining her integrity and the integrity of the business. I would recommend anyone to this particular location just for her customer service! There should be a 6-star rating available!
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October 2023 by King Adrian
I just want to say Courtnie is great! She helped make my move in process smooth! Courtnie has great customer service!
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October 2023 by bayo ikengboju
Courtnie,is a fantastic lady. She's very professional in doing her work.She's the best!!
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September 2023 by Gill Turner
Courtnie is awesome and was a great help during my move in process! I will definitely recommend this place to others simply because it's clean, she's very patient and has amazing customer service! Thank you again Courtnie!!!
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August 2023 by Larry Ware
This review is for Courtnie at theSmyrna Georgia location. I like to thank her for great customer service skills and making my experience comfortable!
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August 2023 by Tokunbo Okulaja
This review is only for my experience with Courtnie. She went above and beyond to help me with my requests and concerns. She even helped me when the other store she sent me to was not responsive. Even though I didn’t book at her site, she called me until my issue was resolved that day. She is definitely a stellar team member and has quality customer service.
