Rent-A-Center provides generally good service, with customers appreciating the respectful and caring attitude of staff members like Ms. Brittany. The process from ordering to delivery is smooth, and many customers have leased and owned appliances through them. However, some customers have experienced unprofessional behavior, such as harassment over late payments, even when they missed only one payment due to bank issues. Overall, the business offers helpful service but can sometimes be inconsistent in handling late payments.
It's been fine up until this last payment I was late on because I had to wait on a new bank card. I was harassed for days and even had someone pop up to my house. Very unprofessional over 74 bucks! Especially when I've never missed a payment.
January 2024
I received exceptional customer service from the staff highly recommend this store. Top Tier!!!
