Sherwin-Williams Paint Store of Smyrna, GA offers a wide range of exceptional quality interior paint, exterior paint, paint equipment, paint supplies, concrete stain, and wood stain to help customers bring their ideas to life. The store has a Spanish-speaking representative available to assist customers. While some customers have reported poor customer service, with staff not greeting or assisting them promptly, the majority of reviews praise the store's knowledgeable and courteous staff. Customers appreciate the employees' willingness to answer questions, provide information about different types of paints, and ensure a quick and efficient checkout process. The staff is described as young, enthusiastic, and eager to share their expertise with customers, treating them with respect and helping them understand how the products work. The store is also praised for being fully stocked with the necessary products and brochures, making it a go-to destination for paint and home improvement projects.
Very poor customer service, went in and the store wasn’t busy yet no one greeted me or took my order, waited 10 minutes at the counter and then decided to use the store up the road.
May 2024
The attention that María gave me was excellent and kind.
May 2023
I have been going in the store for several years now and the people that work there are always extremely courteous and willing to answer any of my dumb questions about different types of paints. They are always hustling and work hard to get you in and out of there quickly.
