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November 2023 by Marlene Hullett
I visited the store on Saturday, October 14, I had the best experience in customer service. Bree & Meria were the best. They were sweet friendly and kind all while assisting multiple customers at one time.
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November 2023 by Robert Summa
Bri knows her stuff!! Bri saved my WhatsApp chat after i deleted it by mistake in a few minutes. In just minutes she recovered my data… after I spent days and over $100 on downloaded software and hours on YouTube videos that didnt work as promised!
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November 2023 by Bossman Bob
Awesome store Bri Meria super team super great helpful and very knowledgeable. Service was amazing will make my home store for all future purchases upgrades and accessories!
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October 2023 by Krystal Cansler
Visited this location to purchase a new phone. Yasmin was very helpful and patient. She took the time to tell me about each phone and watches too. Thank you staff for the great experience.
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October 2023 by Dabi Jay
I needed to get the new iPhone 15 this morning, and Yasmin helped me out. She was amazing throughout the entire process.
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September 2023 by Skyangel
Shout out to Bri and her team. Bri was absolutely amazing and patient with me as I was trying to help my elderly Mom with her phone from out of state. Thank you for making this an easy transition. This will be my go-to T-Mobile location in the future!!!
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September 2023 by Darlene Todd
This was the east-west connector location. The Tmobil at the South cobb location is horrible. I ordered the new flip phone from that location a week ago. I went there after I received my new phone only to trade the phone I had and it was horrible. When I arrived, there were 2 people inside. One was being served, and the other one was waiting. It took a minimum of 30 minutes before I got to the counter. I tell the employee I was returning the trade-in. She asked if I got it from that store. I told her yes. She says no, they can't accept the trade-in. She asked me to call customer service. I was there an additional 10 minutes only to be told to go to another location that was 10 minutes away. The store manager came out after there were about 8 people in line and said she couldn't accept the trade-in because the postal service won't come to her store. The customer service representative told her she could take the trade-in. I got tired of the manager giving excuses, so I left. The Tmobil store at east west connector was good. Please don't purchase anything from the South cobb location. The service is very bad, and they will not honor any promotions that are happening. Tmobil should not have allowed them to use their name because it's giving Tmobil a bad reputation. I almost closed my account because of the service from this location.*South Cobb location in the Publix plaza
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August 2023 by Google user
Shout out to Bri and her team. Bri was absolutely amazing and patient with me as I was trying to help my elderly Mom with her phone from out of state. Thank you for making this an easy transition. This will be my go-to T-Mobile location in the future!!!
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July 2023 by Ananda P.
PAOLA was extremely solution oriented. She did some troubleshooting until she could explain to me the issue. She took the time out to fix it. Great customer service and very knowledgeable
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July 2023 by Leslie Bolton (Maurice)
Clean store and staff was nice. I usually leave a cellphone store feeling like I paid too much but not this time! Thanks Bri!
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July 2023 by Maurice Bolton
Clean store and staff was nice. I usually leave a cellphone store feeling like I paid too much but not this time! Thanks Bri!
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June 2023 by Devin Brandon
This store is awesome, went in to replace the charger for my home internet, I was given a new one with no problem.
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May 2023 by Sweetpotatoe Thompson
I came in here last Tuesday for the first time and the customer service was awesome so I came back and they had this amazing promotion I wasn't planning spending any money today but kims customer service was so great and offer me that promotion and now I have a Samsung watch Kim and Bri are amazing woman's I love them
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May 2023 by Monica Lake
Paola was great!! She did an excellent job helping me and my family with everything! Thank you!
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February 2023 by S.Helena Talley
Francesa was so polite, professional & thorough. See reviewed my plan and addressed all of my concerns with a smile!
