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August 2025 by Deb Mozell
UPS Store #3897 provides consistent superb service during the notary process and Amazon returns. This is a great location for friendly and efficient service.
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June 2025 by Kathryn Davis
Wonderful staff! I’ve been in this store a handful of times and each time was a positive experience!
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May 2025 by Martha “Maru” Govea
Great customer service, every time I visit this location.The employees are, professional,friendly and extremely helpful. Today Kaytia assisted me with an Amazon return,She took the time to help me with a return label from my cell phone. It's always a pleasure doing business here...:)
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May 2025 by Maurice Lemon
It is a great overall place to do business with. The management and staff are always helpful and professional. The store is always kept up and neat. I enjoy their services.
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March 2025 by Jack Booker Jr.
I don't understand all these complaints about service. I have never had a problem and found the employees helpful, friendly, and professional. I think some people have problems and attitude and get what they oroject.
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January 2025 by CL Weimer
The UPS employee was most helpful in printing off the needed shipping label (for a clothing return) then securing the item in a UPS mailer bag, just in time for the UPS pickup!
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December 2024 by Toks A
The two men here saw me struggling with 2 boxes weighing 90lbs each and no one offered to help.
Instead, he hands me a dolly and didn’t even help pull it into the store.
Every time I come here, I have the worst service I’ve never had at a UPS Store, I’ll be driving a few more minutes next time.
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November 2024 by Philip White
Very friendly, always helpful, and will ask their colleagues for help as needed instead of giving the wrong answer.
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November 2024 by J. Hudson
I got here about 5 mins before closing. Had a package to drop off. Didn’t need to purchase anything.
The door was locked and they were closing up. Didn’t even have the decency to come to the door. Should
I have come earlier, sure. Should they honor the hours posted online and on the door, absolutely.
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October 2024 by Jilly Andrews
Customer service is HORRIBLE. The store reps act as if customers are bothering them. They always say you need to buy an envelope for returns even with the policy says there is no return packaging needed. I'll celebrate the day this location and the owner goes bankrupt.
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September 2024 by Monique Caradine-Kitchens
Very polite and friendly staff. No long wait! Thank you 🙏🏽
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September 2024 by Sommer D
They were very rude when I was trying to locate my package. The owner made me very uncomfortable by how they were communicating with me!!! Terrible communication with customers!
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September 2024 by Valecia Saffo
This owner is very rude if you’re going to run a business have common sense to talk to your customers in a respectful manner worst experience ever
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September 2024 by Rodney Hudson
One of the worst experiences I’ve experienced in life and I just moved to this area I would suggest never utilizing this location for any purpose.
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July 2024 by Jonai Parks
The owner, John, was extremely rude and wanted to give me a history lesson on how franchises worked when all I wanted was to locate a missing package?
