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February 2025 by Ganesh R
Good experience staff are very friendly
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February 2025 by Jonathan Houle
Staff was not there to work. Waited and waited to pick up a phone with no other customers in store. Gave up and finally left.
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February 2025 by Rikki Ansley
I visited to get my phone replaced and Keneddi was beyond helpful. They didn't have what I needed, and even though I wasn't spending $ that day, she spent extra time going into settings on her own phone to show me how to recover some things. A+++ customer service, really appreciated.
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February 2025 by Harold Goodman
Very good and fulfilling
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February 2025 by Katie Kelly
I’ve had a terrible experience through the Verizon customer service on my own. I came into the store for help and they were all so nice and helpful.
Brett helped me out and got me taken care of. Thank you so much!!
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February 2025 by Roy Jackson
I would not recommend going to this store to buy a new phone. Customer service was absolutely terrible!! They are very rude!! I literally was there for 5 hours!!! For something that could have took 1 hour or less! Worst experience I ever witnessed! I was very unhappy leaving there.
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February 2025 by Ke'Sean French
If I could give no stars to Verizon wireless as a WHOLE I would. Worst 6 year experience. I really hope this company is NOT your only resort.
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January 2025 by Katrina Fortes
I am disappointed with how these people to even speak. They have no human decency or respect to assist customers which is terrible. Only one representative was eager to assist and have a positive attitude. Hope I got your name right since when i called nobody couldnt ask a simple question. (Brent was amazing to do business with)... call in to ask to speak with him. And all I get is idk who you talking about. Idk if he here. Idk if he works tomorrow. Idk he just on lunch break. Like all I ask for was the same PERSON who cared to help me.
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December 2024 by chris dixon
Came to switch my phone and number to my bestie so he can have a second line for his job and it went seamlessly. Good job Verizon team
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December 2024 by Andrew Hagberg
Imran very helpful and kind knowledgeable. Need employees like him at every store
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November 2024 by ahmad jaelen
Don’t EVER make a pick up order at this store OR attempt to call this store.
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November 2024 by Kidd Joker
Jasmine was very rude store understafff . Nice nasty attitude . Waited in store for 35 mins and while other customer stood around some not checked in at all and others being helped as soon as they walked in with no appointment . Very disorganized store and while being short staffed is understandable this should not carry over to the experience of the customer.
An older woman was desperately asking any employee for help at the business service phone and everyone who looked at her just kept acting to busy to even hear her concern
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November 2024 by Ronnie peña
They close at 6 pm and the time to close the store is at 7, I arrived at 6:15 pm, they did not want to assist me.
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November 2024 by Ebony L. Brown
The worst location ever. This store has been around far too long to still lack urgency and be short staffed. The wait to even sign in has ALWAYS been ridiculous and no one acknowledges you upon entering the building. They take their sweet, precious time. Verizon charges WAAAY too much for everything for ANY of their corporate stores to be continuously slacking. (eye roll)
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September 2024 by Kayli M
Just switched to Verizon and had some confusing experiences online and with customer service on the phone. However, I went to the store and Kevin got me straight right away. He greeted me as soon as I walked in and answered all my questions and helped me get everything set up and was very kind and patient and personable. Thank God for people like him, available to talk to face-to-face, to help sort things out.
