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September 2022 by Terry H.
If I could give negative stars, I would. First off, I and my family have been using this store for many years, espe for the pharmacy. This store has gone down hill SO bad over the past couple of years. Go ahead and blame it on covid or whatever, but these people are now rude and just don't care about their community. It takes forever to pick up prescriptions, and now the pharmacist has days where she doesn't even care to come to work, so people's vaccines get canceled without any notice. It was also canceled on this past Saturday, that the store decided to call within 15 minutes of the appointment. I hate to think that I have to switch from this store that my family, especially my late mom, used for many many years and had a relationship with the former employees. My mother would be ashamed of how this pharmacy operates now.
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February 2022 by LaShawnda G.
Came here to get a passport photo and the lady at the photo center was on her cell phone when we first arrived as there were two other people in front of us. I believe her name was Lordy or something. Then she went to the back and came back out 5 minutes later. She came back out and we asked if passport photos were taken here. She told us yes but come back at 2:00pm. We informed her we couldn't wait that long because we have an appointment time to meet, so she informed it would be 20 minutes. Instead of helping us she started to call people over from the checkout line near the front instead, not sure why. Thank god the young lady named Aliyah came in, she immediately came in and helped me get my photo taken and printed finally. What could have been a quick 5-10 minute process took roughly an hour or so. Glad I don't have to come back to this location again for any reason.
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September 2021 by T S.
Find another Walgreens. This place is horrible at 2390 S. Cobb. The pharmacist are rude. The workers are incompetent. They never have your orders ready and don't care to let you know. Online notifications never line up with the actual order. Find another Walgreens outside of Smyrna, Austell and the surrounding areas.
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August 2021 by Doug G.
This Walgreens is located at the South Cobb Drive and Windy Hill intersection. I pass by this location almost daily, but am usually a CVS type of guy, but recently swung in on my way home to inquire into photo printing and to pick up a few things. The first thing I noticed at this location is that they are not stocked very well. Several aisles seemed to be in disarray and had quite a few empty spots. The OTC medication that I came in search of was sadly one of the items that were out. Service was also lackluster here. I can remember when Walgreens was the go-to spot for quick service and major pharmacy brands, but the last few, including this location, has shown there has been a clear shift in that dynamic through condition of the stores and poor service. My experience here was one where I felt like I was a bother by being a customer. The associate at the front had zero time for my questions relating to products and such. There was no one working the floor, so I naturally directed my inquiry to them...that was a mistake. I feel like I legit left the store with less information than I had when I arrived. They were unconcerned with helping at all. I had two items in hand and after the interaction, I simply left them at the register and decided to swing by the Kroger up the street. Overall, this Walgreens is off of my list for spots for anything at all. Ill go back to my go-to brand from here on out.
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July 2021 by Allison F.
Tried getting passport pictures done here and was told all their systems didn't work, but it was obvious they didn't want to deal with it. Just like ordering a shake at McDonald's...always broken. So don't waste your time
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August 2020 by Melissa C.
Love this store!! Donnie is our fav worker he helped us out a lot when we needed it the most!! Donnie needs a raise because he really deserves it
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September 2018 by Jose M.
Reasons to go to another pharmacy: 1. Pharmacy is open till 9 but they stop taking prescriptions at 8! 2. It takes 2 hours to fill a prescription for amoxicillin and then you don't get a call, text or email to let you know that it's ready! 3. You call and wait 5 minutes for someone to pick up phone only to hear them put you on hold for another 2 minutes! 4. Ask why they didn't do as they said they would and be told they never said that! There's a Walgreens on South Cobb by Cumberland that has better service.