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February 2024 by Sherita Wright
Love this place ❤️
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January 2024 by larry tjr
Little, young, African-American girl has bad attitude. Made me feel like I was bothering her when I needed help on 12/17/23.
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January 2024 by debbie carroll
I ordered online for store pickUp and my order was never picked, I went to the store 2 days later and the cashier tells me oops, it didn’t get picked… this crew needs some training and customer service skills.
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December 2023 by Ava Loves snakes
This place was amazing. I got a sexy pair of pants for 50% off!
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November 2023 by A John
Horrible customer service. Was not greeted when entering and both cashiers kept their heads down instead of providing assistance (one barley looked up from her phone when I approached). Do better!
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October 2023 by Momof2
Instead of calling me back and letting me know that they lost my package…they copped out and canceled my order instead. My order was delivered to them a week ago. Called AE customer service about the situation and they sent my order to my house free for the inconvenience.
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July 2023 by mary noel
I took my great-niece to American Eagle and managers and employees welcome us and served on us to make sure we found everything we needed keep up the great work
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June 2023 by sheily s
Closed at 7pm but google it said 8pm. Workers closed it an hour earlier.
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June 2023 by Christina L
I LOVE this American Eagle! The customer service is top notch, and the store is very clean and organized. My favorite place to shop for my teenage daughter.
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May 2023 by Kayla Newton-Macfarlane
05/20 was my first time visiting any AE store in person and the visit was prompted by my interest in your "mom jean" collection. When I first entered the store there where 4 people on the floor and no one greeted or acknowledged we were there. Again I reiterate this is my first visit to any location. While walking around trying to seek out help on the sizing of jeans associates seemed to be more preoccupied in conversation than helping when asked. Not even a few mins past and two other individuals came in after us and surprisingly where greeted with a whole run down. From a good afternoon to the many discounts they have at the moment, and even added "if they needed help to check in with them". And yes there was "demographic" difference between me and my acquaintance and the two other young ladies who came in the store after us. I must say my first experience being at this store was very distasteful. Let's just set aside the fact that of course I knew why we weren't greeted in the first place but as an establishment, no matter what customer service should be first. I will not be supporting this location at all. Disappointed!!!(Just to set the scene in terms on the amount of customers on floor at said time was a total of 4. Two being me and my acquaintance.)
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May 2023 by Emily Garraway
Return process is always so easy here!! I love this store!
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May 2023 by Michelle S.
Bad customer service. They got mad whenever I asked to open the fitting room. No support during the fitting process to get sizes.
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April 2022 by Chelsey Wilson
Came into this location on 04/11 and asked the representative Crystal to check for a particular size in pants and said she would check. Employee never came back to let me know if she had pants in stock. Afterwards I spoke with a second employee Hannah and Hannah stated that they don’t have jeggings in a size Over 4. I informed Hannah that that information was incorrect because I was holding a size higher than a size four in my hand. Hannah then told me that Crystal didn’t check because “ maybe she just forgot.” When looking towards the front of the store, CRYSTAL was then bouncing a ball in front of the store. Poor customer service. Do not recommend this location. I then got a manger involved who then checked another location for the jeans, something HANNAH or CRYSTAL could have done.
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April 2022 by Goldtong
It was fine. Very organized, but a little bit difficult to differentiate the sale jeans men from women's
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March 2022 by Jason Mcclure
Great selection of clothing. I really like this location.
