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March 2024 by Nickey Diva
The environment very friendly . Very detailed to explain what’s going on with your teeth’s and have break down how you can make payments plans. They are very professional yes I would recommend people to go with them. They also do emergency case too.
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March 2024 by Kudirat Ayanwale
Excellent
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March 2024 by Ilona Bologna
I arrived in office 8 minutes prior to my appointment time. I was shooting for 15 min earlier for new patient paperwork but my daughter’s bus ran a few minutes later than usual and I couldn’t swing it but the paperwork was minimal and easily completed on a tablet for both me and my son. The receptionist wasn’t necessarily very friendly but she was absolutely professional. Unfortunately, we waited an extra 45 min to an hour after our appointment times in the lobby, which I was told was due to staffing issues. I was a bit disappointed as I was supposed to return to work to complete an extra hour and a half on shift to make up for time lost for this appointment but I’m not an unreasonable person and went with the flow. The staff that took our X-rays were very friendly, professional and worked quickly/efficiently. Once led back to the examination room, I was asked to wait before sitting down as the room had not been prepped/cleaned for the next patient. Ultimately, the dentist and the hygienist who saw me afterward were very thorough and happy to answer all of my questions. The hygienist was the highlight for me as she had the kindest eyes and gentlest bedside manner I’ve ever encountered in medicine before at all. Lastly, the staff responsible for going over your treatment and associated estimate was also very kind, thorough and professional. She made the process as painless as possible considering the cost of my treatment was enough to make me cry. The breakdown, available options for payment and her handling of the whole process made me feel much less hopeless.
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March 2024 by eugene mixon
Called and ask if lab could look at dentures not made there could be repaired would pay.Got there refused to let the lady look without a appointment even tho she had said she would. Only interested in money not patients
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March 2024 by J Brookshire
We were 8 minutes late and they wouldn't see us. I will go home and clean my teeth with a wire brush before I go back there!!
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March 2024 by M G
Our appointment was last June of 2023. We used the promo that was being advertised for new customers for a free exam and free x-rays. At the appointment, during checkout, we presented the coupon and paid in full what was due for the procedure that was done. Nothing was mentioned that we could not use the promo for any reason. They accepted the coupon & we paid in full. Here we are nine months later, and we receive a bill in the mail. This is the first invoice we received since the appointment last June. They are now billing us for x-rays. The reason they are claiming now is that promo was void the minute we provided them with insurance information, that the promo was only valid for new customers with no insurance. The 2023 promo did not state that on the coupon itself. We would have never used the coupon had it stated anything about insurance. The assistant office manager stated that she could not issue a credit but that I should call corporate and maybe they could help. I called corporates billing department and they stated they could not help that only the local office could issue the credit. Now, I am just being ignored. No returned phone calls and my emails are being read but ignored. It's nearly impossible to get anyone to answer the phone in the billing department.
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March 2024 by Nancy Daily
The dental assistant was awesome, however, the dentist that was brought in was NOT!!!! I had already had the whatever they're called done on October 31 and my partials were lost by UPS, so, I HAD TO GO THROUGH IT ALL OVER AGAIN!!! Needless to say I'm not happy!!!
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March 2024 by Tinesha Jean-charles
Great customer service and very efficient..
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March 2024 by Shamika P
Great experience. Awesome peopleThey answered all my questions and assisted me the best way possible
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March 2024 by Tony White
normally people only share reviews when they’re bad, but i had a great experience.and was seen at my exact appointment time
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March 2024 by Karen Andrews
Everyone was so nice. They were able to fix my denture while I was there. Scheduled a hard relign too.
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March 2024 by George Stoll
Very friendly, professional and accommodating!
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March 2024 by Letroy Brown
If you don’t ask a lot of questions, you will leave not knowing a lot of important information about upkeep and maintenance. I had a tooth extracted and left with a bag of items with minimal explanation about what to do with them, and how to use them. After browsing the internet I finally found the answers I needed
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March 2024 by MARISA Brents
Very disappointed that when I called and made an appointment and mentioned bone disease, they acted like it was no problem. Now another appointment with a surgical dentist that I don’t even think is the right fit. Waste of time.
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March 2024 by Kimberly Mayfield
Everyone from the front desk to the back office was kind and caring. They even worked us in for something we hadn’t scheduled. Wonderful people and a wonderful place!!