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February 2024 by H T
The employee name Jessy he is helpful and good customer service and change my battery with out hesitating , I was in advance shop don’t want to replace my battery, again thank you Jessy for your help
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February 2024 by Orlando Muniz
To each their own , but every time i come here they’re always rude and unprofessional. Never attend to the costumer . Always “doing someone the computer “
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January 2024 by John Malone
Friendly people.
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December 2023 by Sheila Smith
Except for the young man at the register who answered my question and directed me to what l needed, my experience was frustrating. Politeness and professionalism stopped with the young worker. The store was empty (of customers), so l thought l could get in and out quickly. As l stood there trying to decide between four items, l heard a very detailed conversation between three other workers including profanity and personal information. It was so inappropriate that l mentioned it to the young man at the counter. The loud talking continued until l got to the register. That is when other workers appeared.I did make the purchase, but a conversation needs to be had about appropriate workplace discussions around customers.
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December 2023 by Kimberly G.
Went to get filter for my car for the air not only did they greet when I went in. But they also help me find the right item and ask if I needed help changing them. I told them please cause I had no idea what I was doing. They did right away with no complain. Best costumer service ever 10/10 Team member had great attitude 10/10 You won't regret going to this auto zone
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November 2023 by Divine Roadside Services
Jesse and Neha were amazing. I love it when people act like it’s a pleasure to help you. Jessy went the extra mile and never made me feel like I was incompetent even though I kind of was concerning my car. He was very patient and helped me all the way to the very end.
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November 2023 by Timothy Murray
Everything was fine until the female decided to focus her personal frustrations on me. She has a very snide attitude and a super smart mouth. She will find a reason to say something...and at no point was I talking to her. Everything was fine until she interjected oppinion with a dose of her negative energy.
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November 2023 by ashley stanton
Shout out to Vee again! Man, he is such a great young man! My husband, Robert left a review last time... but I'm here today! My husband is in the hospital again and this time I've hurt my knee as well. I desperately needed wiper fluid, but couldn't reach or liftthe hood. Vee came to the rescue again! He's awesome!
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November 2023 by Teresa Pinckens
The associate was very Attentive. Courteous, Helpful, Knowledgeable and I appreciated his HONESTY!!!
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October 2023 by Romisha Franks
I called about DEF fluid pricing for my diesel engine. Great prices, and the store manager helped me put it in as well as answered other questions I had about pricing items, wct. My new go-to place in my new neighborhood!
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September 2023 by Ajaira Miah
I called to check warranty on my battery and I got an answer within minutes. 5 star customer service.
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September 2023 by Dawn Childress
Had just what we were looking for. Great hours, friendly, helpful staff.
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September 2023 by Taylor Howell
The associate was so nice and helpful. She showed me exactly what to do as I know nothing about cars. She was very knowledgeable. Will be going to this location again for sure!
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July 2023 by Kellie Baltimore
This store has exceptional customer service. I think I’ll drive the 20 mins from my neighborhood just to come to this store! Thank you Snellville Auto Zone!
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July 2023 by Raquel Copeland
Outstanding service. I needed an air filter which was out of stock. They located the closest store that showed the air filter in stock, called them and asked them to have it ready for me. Impressive!!