-
July 2023 by Ashley Hall
Terrible service. My pedi was amazing but my nails were horrible! They broke and chipped the next day. Gel polish and over lay! The man couldn’t even do a classic French design. I’m so disappointed I wasted my moneyServices: Acrylic nails
-
May 2023 by K AD
I went in to get a set soaked off and a new set on, only to have the man take a nail tip and rip my acrylics from my nail bed. This was after discussing with my nail tech that I've been growing out my natural nails and he suggested a dip powder. After painfully ripping off my acrylics from one hand he proceeded to cut my natural nails. There are dents all over my nail beds and my nails are ruined. I won't be able to to anything to them for months. If you're going to go to a chop shop, this is NOT the one. They still had the audacity to charge FIFTEEN DOLLARS for their work. I would avoid this place like the plague.Service: Acrylic nails
-
May 2023 by LM Touray
I've been to many nail salons from coast to coast, but this experience was by far the worst. I just wanted a simple manicure and pedicure. It was obvious the technician was inexperienced and had no clue she shouldn't soak my fingers in “cuticle remover” for an extended period of time. Even with all that, my cuticles don't look professionally manicured. I will not be back.Services: Manicure
-
May 2023 by Jasmine Crispin
He ripped of my nails after I told him multiple times I wanted the nails soaked off. Ruined my nail beds. 0/10 never coming back. He didn't even apologize and charged $15 for a half done removalServices: Manicure
-
March 2023 by Tamika Neals
Let me state why I’m giving one star I came here to get a pedicure and a full set of nail usually they are done at the same time … the lady that was doing my pedicure was very attentive and polite she definitely got a twenty buck tip from me her name is kimE.. I came in for both and walked out with only one service done because both nail techs refuse to do my nails when they found out I only wanted a full set with only one nail with art they got so upset and being to pass me off to different nail techs totally unprofessional and shows they not for the customer ..I can definitely go across the way to mrs. Kim shop at pearl nails …. I’m just saying I won’t return here again sorry kimE you were awesomeService: Pedicure
-
March 2023 by isis searcy
I was in the process of getting my nails cut down to the length and one of the workers asked me if I could afford what I’m asking for. The workers in this salon are so rude and over priced. It’s not my first time here but its definitely my last. 0/10 I do not recommend
-
March 2023 by Google user
Let me state why I’m giving one star I came here to get a pedicure and a full set of nail usually they are done at the same time … the lady that was doing my pedicure was very attentive and polite she definitely got a twenty buck tip from me her name is kimE.. I came in for both and walked out with only one service done because both nail techs refuse to do my nails when they found out I only wanted a full set with only one nail with art they got so upset and being to pass me off to different nail techs totally unprofessional and shows they not for the customer ..I can definitely go across the way to mrs. Kim shop at pearl nails …. I’m just saying I won’t return here again sorry kimE you were awesome
-
January 2023 by Nova Paige
Nails popped off the very same day. Horrible customer service. Won’t give me my 55 I paid for my nails and only want to give me 30 when there quality is poor and nails popping off I’m less then 24 hours. They tried to tell me I should have came back yesterday for the full refund but that was Christmas. This place is a joke. Just go somewhere elseService: Acrylic nails
-
January 2023 by Linda Stough
Great place .Tom is the best nail tech.abd everyone else is so friendly.
-
December 2022 by Morgan Anice
Nails popped off the very same day. Horrible customer service. Won’t give me my 55 I paid for my nails and only want to give me 30 when there quality is poor and nails popping off I’m less then 24 hours. They tried to tell me I should have came back yesterday for the full refund but that was Christmas. This place is a joke. Just go somewhere else
-
November 2022 by Kirk Inc
The young lady did an excellent job by me being a man I enjoyed myselfService: Pedicure
-
October 2022 by Joyce K.
I received a shellac polish Friday afternoon at this business. I returned today (Monday) as soon as they opened. Most of my nails are breaking. I've always been told I have strong, natural nails, including the nail tech who polished my nails on Friday. So you could imagine my shock when in just a couple of days, almost all of my nails are breaking. When I explained my concerns about my nails & attempted to show the 1st person my nails, I was told that the person who did them would be back tomorrow. I explained that I was concerned that my nails would be further damaged if the polish remained and just wanted it off. He said they could take it off and fix my broken nails. I said ok, that is fine, but I also would like a refund because it's only been two days & both hands are damaged. That is when his demeanor changed,he got loud, told me I couldn't get a refund; only fixed. At this point, my demeanor changed and I told him that wasn't fair because I've worn shellac in the past, including having previously having my nails done there and this has NEVER happened so it had to be something they used that was different. At this point, a woman comes and tells me that it's because my nails are long & that the polish can break them. My counter is that the polish is two days old, and I have strong nails which you all have commented on. And if it was about length, why are the shorter nails breaking as well? She didn't even look at my hands. I was told that the owner was not in (though the owner showed up before I left) and I was told they could go ahead and remove the polish. They removed it and put glue on the broken nails. I am still trying to get the remainder of the polish off my nails. As upset as I am about my nails, I am even more disappointed. I honestly thought that by going in and showing them my nails, they would have cared, apologized, given me my money back and attempted to keep me as a customer. I was completely taken aback by the way everything transpired & how I was treated once I asked for a refund.
-
October 2022 by Stephanie C.
I came in less than a week ago and received a pedicure with jewels on my toe. One of them already came off. I came back in today 10.26.22 to simply have the jewel put back on. Tom was SUPER RUDE without even looking at the toe. Asked for receipt EVEN with the young lady standing there that had just did it. BUYER BEWARE!!!! FIND SOMEWHERE ELSE IF POSSIBLE. Card was also initially charged twice as well. SERVICE IS KEY AND THIS PLACE WAS NOT AT ALL IT.
-
September 2022 by Tia B.
I went here to get me and my two daughters a pedicure. They made a big deal over charging me two extra dollars for my ten year old saying she didn't qualify for a child pedicure. The worst part was when a male employee stood to his feet and began to talk to me in an aggressive tone and show me that my daughter is taller than him. Now what you are not about to do is discriminate against my child because of her height. Her father is 6"8 and I have no reason to lie for two dollars when I was about to spend 180. The other lady in the front with red hair was rude and rolling her eyes. I will never come Back to this establishment, it's disappointing for the employees who are actually nice here and working hard.
-
June 2022 by Bre Westbrook
I've been coming here for years but the service has gone downhill terribly. I came in today for a polish change and the young lady did such a quick and sloppy job. I kindly asked her to correct a nail which she polished horribly as it was chipped when it dried. She gave me attitude and started talking to her peers. She did it over but handled my feet roughly while doing my other nails. I will NEVER ever come back here again. I asked the owner if she was new because I've never seen her before and he just looked at me. I asked again and he ignored me. We give these people our business and they don't even like us for real!
