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September 2023 by Sotasha Smith
I went to this location to cash a check from BOA today around 4:40 PM. The bank teller was so rude and even rolled her eyes at me when I asked a simple question. I will never go to this location again. I’m so mad I didn’t get her name. She was awful. By the way.. this is my first review ever!!
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September 2023 by Juan Sorto
This location has 4 ATMs available. 1 inside and 3 outside and is located in a central part of Snellville.
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July 2023 by Yurs T.
This Snellville branch is horrible. I don't even want to give them a 1 star. But, they are not customer syntric. They never have a notary available, you have to wait weeks for an appointment. If you want professionalism go to BOA on Oat Street in Snellville Ga, you will always get great custom service.
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July 2023 by Samuel Wilberforce
Worst place to Bank with, I was closing on an investment property that I bought in Georgia. I traveled all the way from Michigan to wire the transfer to close on the house. But they won’t let me, talking about the money was so huge and they didn’t have my signature on file because I never wrote a check before. This is my own hard working money as a pharmacist but they were looking at me like I was involved in fraud. I had to wait at least two business days for my signature to be captured into the system. The manager was trying to be nice but the other employees were horrible. I am closing my account ASAP
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May 2023 by Margi Patel
No one showed up at the desk for waiting there at least 25 mins. Poor management.
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April 2023 by Greta Schultze
My husband and I had to take time off to go to the branch in person so I could change my name. They wouldn't do it without my husband present so we both had to take time off. The woman who helped us was great but when my card arrived it had my maiden name. It would not allow me to do anything online or in the app and is forcing me to go back into the branch. I have tried calling this branch SO MANY TIMES and they never answer. Ever. I'm going to have to take more time off to go to the branch again. How you can run a business, much less a BANK without answering the phone is beyond me. Completely absurd.[update] I fully understand that phones come secondary to customers in the store, however, I have tried calling multiple times a week for the past 3 weeks and never an answer, which is absurd no matter how you put it. The response I got to my review that suggests I use Twitter or Facebook to reach a member of their Social Media Client Care Team and I have a hard time understanding how that is supposed to help me at all.
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January 2023 by CHULA
This is insane to stand in a line for a simple deposit for a long time. As I am observing large monetary transactions that are taking place. I would assume that these transactions should be a 1 to 1 in an office . I’m baffled. It doesn’t seem safe either. In 2022 going into 2023. I would think that there would be another teller somewhere in this brick building to open another line . Seeing how it’s stretching all the way to the other side of never ending.Sorry BOA. Just saying………
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January 2023 by CHULA Christina
This is insane to stand in a line for a simple deposit for a long time. As I am observing large monetary transactions that are taking place. I would assume that these transactions should be a 1 to 1 in an office . I’m baffled. It doesn’t seem safe either. In 2022 going into 2023. I would think that there would be another teller somewhere in this brick building to open another line . Seeing how it’s stretching all the way to the other side of never ending.Sorry BOA. Just saying………
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December 2022 by Keoria McNeal
Very bad service looks like no one wants to workAll sad faces looking each other to take a next customerEspecially for business customer trying to avoid us and delay so that they can pass on to next tellerIt’s a shame they don’t want do there job
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December 2022 by Sam Tidwell
Won’t cash a check if they don’t know you. Even with a check from their own bank. They won’t call the account owner to verify. But they will definitely take your money. Just won’t let you have your own.
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November 2022 by Sdinim
Reviews speak for this branch all the reviews posted here is true. even if they are not busy they will waste your time and slow rude bad customer service find another bank that will appreciate your business, I will be closing my accounts take my business elsewhere.
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November 2022 by ANDRELIA HAMM
Every single month I have to wait hours just to verify a check it’s ridiculous especially when they have no customers in the bank and it still takes them forever
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October 2022 by Lil Keke
Third and last time I will ever go to this branch. Every time I go to this branch it’s either they can’t help me or they seem very incompetent. But, as soon as I go to a different branch all my needs are taken care of. Honestly the only thing that branch is good for is atm use. I should of took the hint that they was the worst branch when I went in there and every customer had a problem with the teller or the manager there. They definitely need better training and a more competent manager.
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October 2022 by Tashoy Robinson
We sat and waited for a half and hour while workers were just chatting it up. Horrible service! We ended up just walking out. Do yourself a favor and chose a different location. If I could give zero stars I would. DO NOT WASTE YOUR TIME!
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August 2022 by Analise Dunetz
This branch is absolutely horrible. I’ve waited 45 minutes just to have a manager look at the check for approval. The women behind the counter do nothing to help. Manager needs to be fired.
