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October 2023 by stephen moodie
Purchase a six Piece formal living room set in july,i was told furniture would be delivery on 25th august, took off work for delivery, furniture was not delivered and there was no call from the owner, i had to call him to reschedule, when furniture was deliver, delivery men was quite inexperience pushing and pulling the furnitures had to stop them and move my existing furniture and cover the floors so that they would not get damage, once delivered inspection was made and bottom of chair is hanging down and cushions are 3 to 4" over hanging pass the actual chairi have sent picture to Elangant furniture and spoke with the owner several times to fix this issue, he has yet to sent a service rep out or try to fixed this issue..the owner is unprofessional and his mannerism is none existentand customer service is the worse, i would never recommend any one to buy from this company
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October 2023 by stephen Moodie ..
Purchase a six Piece formal living room set in july,i was told furniture would be delivery on 25th august, took off work for delivery, furniture was not delivered and there was no call from the owner, i had to call him to reschedule, when furniture was deliver, delivery men was quite inexperience pushing and pulling the furnitures had to stop them and move my existing furniture and cover the floors so that they would not get damage, once delivered inspection was made and bottom of chair is hanging down and cushions are 3 to 4" over hanging pass the actual chair i have sent picture to Elangant furniture and spoke with the owner several times to fix this issue, he has yet to sent a service rep out or try to fixed this issue.. the owner is unprofessional and his mannerism is none existent and customer service is the worse, i would never recommend any one to buy from this company
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October 2023 by Delores Young
I recently ordered a king size bed and 2 nightstands from Elegant Furniture. My order was delivered in less than 7 days. Everything was brand new right out of the box, no flaws, no problems. The delivery guys were so helpful, they disassembled my old bed and assembled the new. They even put my old bed in the attic for me. Love my new bed, and l am so so satisfied and will definitely order from Elegant Furniture again!
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October 2023 by john jackson
they have nice selection of furniture ,but it was not what I was looking for. I looked some in their website ,I found one that I like .I got it ordered .I got it delivered on time.it feels good and it was a good deal too. great job!
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October 2023 by Constance Wooden-Smith
Reasonable price and good quality items. Research the brand. They sell what most online furniture retailers sell.
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August 2023 by Lasey Bowman
If I could give 0 stars I would. Please don’t buy from this place. They delivered the floor samples damaged! Did Not put it together as promised. Then said I signed the papers which noted they ARE NOT responsible for items damaged during delivery. I would never agree to that. Why would a reputable company have such policy.
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August 2023 by Ashley Bischoff
If I could give 0 stars I would. Please don’t buy from this place. They delivered the floor samples damaged! Did Not put it together as promised. Then said I signed the papers which noted they ARE NOT responsible for items damaged during delivery. I would never agree to that. Why would a reputable company have such policy.
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August 2023 by Hu Gr
??❗️Please do not buy furniture from the store They sell used furniture They lie they say new but it’s not ❗️Beware
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August 2023 by Oria Omar
BE AWARE BUYERS :::THIS IS THE WORST FURNITURE STORE! I WOULD NOT RECOOMENED THIS STORE TO ANYONE!Please first ask for delivery date and time before buying furniture . Once you paid then you wouldn’t get it in 2 weeks . And they also have a trick to charge you twice for deliveryI got my bed set without spring box I didn’t get my spring box I called and asked them why he said sorry we didn’t charge you that . He said if you want a spring box we will charge you delivery fee again . Please don’t buy from here if you do first check your all items and delivery date and time before purchasingThey will fool you. Don’t Waste your time and money
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August 2023 by Ruth Harris
If you're looking for beautiful furniture that doesn't cost a fortune, by all means shop at Elegant Furniture, they will fulfill your needs I guarantee.
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January 2023 by A
Good bedroom furniture selection at fair price.
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May 2022 by David Singer
We purchased a reclining loveseat from Elegant Furniture in February. It had some issues with its reclining ability as well as fabric issues. After a bit of back and forth, they eventually came to our home and repaired it. I was impressed that the salesman himself worked with their repair technician. Problem finally solved. Thank you!
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January 2022 by Alexis J.
I wanted a new living room set. I went to the store and was given a delivery date and chose to use one of their financing options. I was told that I would not be charged anything until I authorized and signed off on delivery. Several months after the estimated delivery date passed. As far as I understood the purchase had been canceled due to not being able to fulfill the request. I was given a cold months after it was supposed to be here and was told it was finally in. I explained that we were not moving forward with the purchase of this item and that they could go ahead and cancel the transaction. Long story short, they fraudulently signed off on my authorization... I was out of state at the time at the time the supposed delivery Happened. NO ITEMS WERE DELIVERED, I DID NOT SIGN OFF ON DELIVERY, THEY FRAUDULENTLY TOLD THE FINANCE COMPANY THAY ITEMS WERE DELIVERED. Police report has been filed.
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April 2021 by Van coop
Hmmm, the dining table came with the legs unable to set in the hole. The legs were bigger than the hole. I am stuck with waiting for their SoCal technician . Got a very rude response from the customer service rep today . This is surely a night mare as I would like my table for Easter. Cannot believe they could treat a customer who have paid thousands of dollars. This is a serious lesson learned. I just need my table and to be done. Will honestly update you when the issue is resolved.
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November 2020 by JMJ EL
Great selection to choose from; in store and via their catalogs.I placed my order for a bed; it was delivered and assembled on the day promised. Great performance considering the pandemic that's going on. The gentlemen who delivered the bed were efficient and professional, and, did not leave a mess behind.Thank you Wally; see you again soon.
