Firestone Complete Auto Care in Snellville, GA has been helping neighbors since 1926 by providing comprehensive vehicle services. The team is known for their professional, friendly, and knowledgeable staff who deliver consistent and great customer service. The establishment is clean, and the staff makes an effort to assist customers efficiently. Services offered include oil changes, tire sales, brake inspections, engine repairs, and battery charging. Customers appreciate the affordable prices, especially for standard oil changes, and often find that staff go above and beyond, such as fixing issues quickly or helping with tire pressure concerns. While wait times can be longer, making an appointment is suggested to reduce wait. Employees are recognized for their helpfulness, and the team is willing to put in extra effort, like charging batteries before opening hours if needed. Overall, Firestone Complete Auto Care provides reliable, courteous, and affordable auto care tailored to each vehicle’s needs, ensuring customers get back on the road quickly and confidently.
Employees are professional and friendly. Establishment was clean. Bathroom were clean. Wait was a little long for an oil change. I was thinking making an appointment would help. Was advised they were short staffed upon arrival.
June 2024
Always great service! Today learned a new vocabulary word and had a good laugh.
June 2024
The staff is always very professional and friendly. You rarely see consistent, great customer service across all employees and every visit at an establishment, but you see it here! Best price I've come across for a standard oil change.