-
April 2024 by Dave Edo
A few weeks ago,I went to foreyes Snellville to have my prescription eyeglasses filled. The lady who took care of me was very calm and was very much attentive to my needs. I really appreciate her service. She seems more mature than the two other workers that were in the store at the time. A young lite lady sitting next to a gentleman in front of a desktop. The young lady was talking on her phone and was very loud. She was just cursing and using profanity. She even called her mother and just started talking personal business on the phone with no regards to the customer that was there at the moment. To the point where I have to ask the lady who was taking care of me if there is a manager in the store. When she told me that the manager is the gentleman sitting next to the lady, I was surprised that he just let her be on personal phone and was laughing with her too. I found it very unprofessional and disrespectful to the other worker and to me the customer. I remember that the lady who was taking care of me had her name tag on and she is licensed. When I complained to her, she said that she was not in the position to do anything, but she made a promise to let the manager know and hopefully the manager will talk to the other lady about her behavior. I hope that she did. Because that place needs more structure.Thank you to HR for addressing the situation.
-
March 2024 by Marjorie Foster
I just left this store, literally about 25 minutes ago. I walked in with my mother, there were two female employees sitting, one on her phone and the other one on a small laptop. I was looking for a new pair of glasses, neither employee greeted us. We walked the wall looking a the frames and they never said a word, they didn't offer any help. We walked out without ever hearing their voices. Stellar customer service ?
-
March 2024 by Vickie Nelson
Good customer service, Nice individuals
-
March 2024 by brad kelly
Faith was so awesome! Somebody give that woman a raise!!!
-
March 2024 by Darleen Brown
Great experience! Thank you Faith. we will definitely be back.
-
March 2024 by Darleen Kelly
Great Staff!! Especially Faith! Isaiah is also very professional. We love this place.
-
February 2024 by Cathy Mejia
Faith was very helpful and patient with me! She helped me find my glasses that suit me best! Would definitely recommend this place! I will be coming back!
-
February 2024 by Faith Quijada
This store was nice, lots of options. The staff was super helpful and nice, I’ve seen lots of improvement!!
-
February 2024 by Brandi King
This was my first time in a For Eyes location. I normally just go to a private practice and pick whatever. I wear contacts. So, my glasses are my backups, but I found the cutest Kate Spade frames here. These definitely won’t be backups!Isaiah was great as well. He helped me pick the perfect lenses because I had no clue!
-
February 2024 by Maury J
Four Eyes by far was the best place for me to have bought my first pair of glasses.I didn’t even know where to start but when I arrived, Everybody was kind and willing to help, also they were patient with me explaining the process when I didn’t understand it as well.
-
February 2024 by Chastity Robertson
Me & my husband came in with a prescription and they were able to help us right away! They were very helpful with helping him choose the glasses that fit him!!! The customer service was top notch and not pushy like most. Shipment was also quick and smooth!!! We most definitely will be back!!!
-
February 2024 by Tamer Soliman
Very poor customer service and not very helpful staff at all. Prices and quality of glasses and lenses are good. I wish they have better staff and manager.
-
January 2024 by Mary robinson
Isaiah good evening I was in Four Eyes in Snellville Georgia on 12/27/23. The most wonderful young man waited on me his name was Isiah.He was very professional very patient with us I had my grandson and myself both getting new fitted for new glasses.I don't know what more I can say but if he wasn't a manager at that particular location he should be he was comparative knowledgeable in every way.Thank you my name is Marlene Cardeia.
-
January 2024 by Avery and Friends Inc
The customer service here was great and my glasses came back sooner then expected.
-
December 2023 by Samantha Gratia
Unfortunately, every encounter I've had w/ this location was poor. Whether it was in person or over the phone it always seemed as though I was irritating the staff by simply wanting to be serviced. The second time I visited this location the young lady had her dirty sneakers up in the customer chair & didn't even move her foot to offer me a seat, gave me attitude & looked at me crazy the whole time. I was so uncomfortable spending my hard earned money in this establishment so I went up the street to Pearle Vision where the staff was friendly & patient & they had beautiful frame options.
