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October 2023 by Veronica Brown
I have shopped in this store a couple of times. Alan/Bryan has been helpful always to providing friendly prices. I had a table ordered and was missing screw holders, he was kind enough to send someone over to deliver the screw holders and reassemble the table for us in two days after delivery. I have given four starts just because I have been charged delivery and assemble which I hoped was free. Good salesmanship and professionalism from everyone including the delivery and assembling people.
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September 2023 by Don E
Their online store is insufficient. I purchased an online item that listed “in stock” only to receive an email 3-4 days later that it was actually out of stock. They have two sets of management, one person that’s in charge of online orders that does NOT work in the store, and a manager that works in the store. I was given a date when my item would be back in stock, I actually received it a week early. I was told it would be available for pick up “after 3pm”, I was there at 3pm only to be told it will be available for pick up at 430pm. Customer Service and communication could be better! However, I’m happy with the product purchase.
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August 2023 by Gathered Crown
I purchased a futon and living room set. The prices were affordable and they even worked in a few deals for me. The staff and delivery team were amazing! I expressed what I wanted, and they got exactly what I asked for! The delivery team was friendly and arrived on-time. I will definitely continue to do business with them in the future. Thank you again!
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August 2023 by Pam Munda
The employee was helpful and friendly. Merchandise looked used instead of new and the pricing was sky high. Way to overpriced for the quality.
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July 2023 by jason s.
Bought a living room and had to wait 3 month to get it . After 2 weeks almost every seat lapse and now we r sitting on the metal . Called for warranty or a solution ... lol good luck . Almost a year now I only get the run around and major BS . Don't think these people can stay in business long . I know I won't ever go there again . Big mistake
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April 2023 by Jon Doe
Arlind customer service was excellent. I got a great deal on a sectional and we love it. I will be doing business in the future at this location.
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January 2023 by Reneeza Esha
I had the best experience! The sales representative Arlind was very helpful and worked with his manager, Lhayla to meet/beat Ashley’s furniture prices! The manager Lhayla was more than happy to answer all of our questions and was super helpful in fulfilling all of our requirements for the prefect furniture we wanted. Can’t wait to return and do business every time we need furniture.
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July 2022 by Mac Rawlins
We just bought our second couch and love seat from these fine folks. Both experiences were great. Great purchase experience and the delivery gentlemen in both instances were awesome, very respectful and polite. We are going to buy another outfit soon. We would highly recommend this company!
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June 2022 by Gwendolyn marie Theresa
We ended up buying a bedroom set. Good prices. Free delivery - THE NEXT DAY!! They have different levels of quality, items priced accordingly. We like traditional classic pieces but they had trendy blinds stuff too if you like that. Good service, nice guys, easy to work with.
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March 2022 by James B.
These guys are great. They deliver in reasonable time, have good prices and are easy to do business with. Arlind helped me with a small problem that cropped up, took care of it. Give them a try. Bob
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February 2022 by Nick Gibbs
When I bought my sofa and love seat from this company the employee asked if I wanted to purchase the extended warranty. I was told the warranty will cover anything like stains, accident rips no matter how they get there. When my recliner in my sofa broke, I called the warranty company to fix my sofa. I was told the warrant will only cover stains and that is it. The company will not back up what their salesman and will not fix my sofa.
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November 2021 by Dh P.
This store has some beautiful furniture from reputable companies. I am very happy with the sectional that I purchased. My only negative is that the sales person would not honor the price that we were given (by him) a few hours earlier. We left to look at other furniture places nearby and when we returned (literally within 2 hours) he would not honor the price he quoted us. So, my advice is to get the price IN WRITING before leaving the store if you don't buy during that visit because they won't honor any discounts if you leave and then return to purchase later. The sales person said he was the store manager.
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July 2021 by Ahjaé Torres
The store as a whole have us an incredible experience selling and delivering our furniture for us. The Supreme Delivery guys Cam and Douglas were absolutely neat as we could have imagined. Well done work by Very well mannered men who gave irresistible service to our home. We were astoundingly pleased with the good prices and honest of the entire franchise. We will see you guys again soon!
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June 2021 by Walter and Amber Goins
Awesome service in store and especially the delivery. I was running a little behind the day of delivery (today) and Cam and Solo (Douglas) were patient with me. They set up the bedroom set and also cleaned up all the packaging. They were extremely professional and helpful with the placement of everything.Grand Furniture was also amazing we originally order a bedroom suite that just kept getting pushed back so they worked with us to find another one and stayed within our budget. Pleasant experience from start to end!
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May 2021 by James L Biggins
Ok now if you want and need good nice looking furniture this should be your first choice and the staff is very professional ??☯️?
