-
April 2023 by Karen Jones
Our tax preparator was very good. We used her last year by coincidence but was glad we did.We came back and will continue to use Therese for years on!
-
April 2022 by Roberta Ginsberg
Everything went well till the agent went to send the return. She had to make 2 calls and sat on hold for about 20 minutes. She finally figured how to correct the problem. The extra time was inconvenient.
-
April 2022 by Monica Panosian
Very slow and still not sure if she did it correctly. Didn’t ask me what I was filing. Then couldn’t find information to file on the paperwork given even though it was there. Became almost twice the price after I added 1 10-99.
-
January 2022 by marlena grant
I have been filing my taxes with JH for years! Every year it’s easy, fast, and consistent! I never have issues and filing is so easy especially through the app.
-
August 2021 by Lynn Smith
I spoke to shelly today from lawrenceville ga area all I got was negative all in my business not helpful at all very rude .
-
April 2021 by Sue Garner
I spoke to shelly today from lawrenceville ga area all I got was negative all in my business not helpful at all very rude .
-
February 2020 by Keith Jones
Kimburly was so nice and fast. I appreciate her answering all my questions.
-
February 2019 by Samantha V
Bad experience last year. My boyfriend still has not received his money. He called customer service twice last year but kept giving him the runaround. He ended up getting half of his tax return. Please do yourself a favor don't come here.
-
June 2018 by Ten Rakz
Filed 3/26 Check was ready April 4th according to IRS. 4/18 and I'm still waiting. Bad communication throughout every problem occured.
-
March 2017 by chris logan
Had an appt for 11am. I thought it was for a real store BUT instead it was a Walmart kiosk. By 11:20 no Jackson Hewitt employees had arrived. They're only open from 11-6 anyway. Get yourself to work on time Patricia!!