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March 2024 by Wascar Núñez
The nee OM Nicole has done a wonderful job cleaning up the building and she has such a great smile and attitude, it's about time we see change
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March 2024 by Ms. Parker
I have visited many locations, however this one is by far the worst. They do not keep this location clean at all. The bathrooms had no paper towels or tissue in ANY of the stalls. I went to the front desk and they stated they knew there was no tissue in the whole facility. I will not be getting a membership due to the rudeness and uncleanliness of this location. There is no excuse for this, the owner should be EMBARRASSED.
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March 2024 by Jaquan Banks
I had the Roadside assistance representative call back and try to get his name but of course he didn't want to provide Because I'm sure he was aware that he was very wrong and could have simply made an announcement for me. but I am a member here at LA Fitness my car is jacked up in their parking lot and they didn't no attempt to help me when I was in need. I called for roadside assistance service they arrived and my phone happened to be not getting a good connection because I am in the gym Working out while I waited for the roadside assistance to arrive. they informed me that they called to try to get in an announcement made to look for me they provided my name vehicle Etc and the young man over the phone simply said” well I don't know what you want me to do about it” when the roadside assistance representative then went to ask for a manager he said they're all out and hung up the phone.
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March 2024 by Rochelle O
Was helped by Jamel and Danny, and signed up for a membership. Everyone was so helpful, even the front desk, Brandon. Jamel did a great job greeting everyone that walked thru the door, i really respected that.
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January 2024 by Veronica Legarda
By far the dirtiest location and I go to 5 different ones.
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January 2024 by Francesca Bockskopf
UPDATE**** since my review I have noticed an improvement. I hope they continue to schedule deep cleanings as the facility already looks better but can still do better **** so I will give it a 3 star for nowI really hope the owners take charge of the huge issue cleanliness is at this location. For the love of God vacuum or sweep the floors, empty the garage cans, do something about the filth in this gym.
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January 2024 by Da Geisha
This location is ALWAYS dirty and unsanitary! They stay out of paper towels, and the bathrooms are DISGUSTING and never have tissue. The customer service is beyond poor. I don't know how they pass inspections. Unbelievable! If I could give them 0 stars, I would.
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January 2024 by ma ziming
Good place, a lot of gears to cardio and weight lifting, just super hard to cancel the membership
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January 2024 by Alex Ekin
This place is an absolute dump. Unfortunately it has the only pool in a 20 minute radius from where I live, only reason I keep my membership. Pool is closed ALL the time with no notice for random issues. Got so bad for a few months I was calling every day before I came to make sure it was open. Right now the heater has been out for over a week, no set date for repair, pool is down to 73°. Management is useless and corporate does nothing. Locker rooms and deck are always FILTHY. I don’t think they’ve even washed the floors in at least 6 months. Trash/hair/slime always everywhere. Everything is broken/in disrepair, and I’ve never seen anyone fixing or cleaning anything. Wish I didn’t have to waste money here and try to go to other locations as much as possible.
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January 2024 by Tom Moran
Not as nice as the kennesaw location, Duluth is better in the area
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January 2024 by Darren Harris
It's a generic la fitness
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December 2023 by Emran Nazimi
Not worth the expensive fee. Planet fitness looks neater even though
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December 2023 by kristopher alonzo
I have been coming here for over 6 years and travel regularly so experience multiple fitness locations. This is the perfect example of a company who has the financial capacity to keep opening locations and then completely deserting them. I have never seen anyone cleaning the location and there is trash all over the gym and bathrooms. There is feces in every stall with nasty used toilet paper. I can understand the current market and difficulty in finding employees but as a business, management needs to step up and make this a safe environment to workout at. I know there are minimal regulations, but it is basic housekeeping. Unfortunately the area is so populated that it will continue with sufficient memberships to keep it running and ignore to address this. Multiple reviews address the same issues - a common theme. At a minimum, the gym goers should be working in a clean space - working out isn’t only for physical benefits, it should include mental, physical, emotional, and even sanitary improvements. People come to the gym to be healthy, not to be exposed to disgusting habits. Should be questioned why retention goes down and smaller gyms are becoming more popular. Basic business practice.
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December 2023 by Buckhead Centennial Limousine Services
Sanitation is very bad. The mens locker room and bathroom smell urine all the time. The carpet smell needs cleaning up or being replaced. The whole area stinks as you walk in . Is even worse on weekends ?
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November 2023 by k w
I like the pool, but the women's locker room needs serious cleaning - the floors probably have not been washed in the 6 months I've been going there, and the showers could do with some regular cleaning. I swim early in the morning and there is often huge chunks of hair and paper towels and wrappers in the shower area, probably from the day before. Many of the lockers are broken or not clean. They need to do some serious deep cleaning in the locker room. The pool deck isn't particularly clean, either. The pool seems ok. The water temperature is ok for swimming laps, and doesn't smell too much like chlorine. If there were better places with a pool I would change. Just wear something on your feet at all times.
