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November 2023 by Douglas Johnson
Stopped by with phone issues, and Sam and Bill @ snellville Scenic hwy location. Solved phone problems and great customer service. 2 ??. Thanks guys.
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September 2023 by Stephanie Moorehead
I recently made a stop at this location for an issue I was having with my phone. Mr. Jeremy went above and beyond with helping me, exercising every option he could. Although the problem couldn't be fixed (at no fault of his own) and I needed to buy a new phone, he helped me choose a phone that was in stock and on sale. He answered all of my questions with patience and kindness, making the phone transfer a smooth and painless process. Mr. Jeremy is a true gem and definitely an asset to the company!
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April 2023 by Max Estes
I went to MetroPCS on 124 in snellville I had a problem with my phone Ash was incredibly helpful and kind and fix my problem thank you Ash
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March 2023 by Paula Dinkins
I have had Metro for 20 yrs now. For the most part great service and price. Helpful staff when I go in.
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October 2022 by Alex. G
Having Agent George is rude to people and racist. You should not go to this store. He spoke to me rudely and nervously and asked me to go to another store. Then I called customer service to report inappropriate behavior in a reputable company
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July 2022 by William Narens
Wow I just found a phone company that won't answer the phone! The phone literally rang out more times than I'd like to admit out loud! Effing Wow!Reply: I'm sure that an appropriate response would be to call me back not cya on Google.... I'm a customer my first and last name is right above my comment, look up my phone number in your records? Do the right thing!!
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July 2022 by Maliakah Ward
Great store very clean great customer service the on Scenic Hwy is the best lee is very nice and patient. I do recommend this location great customer service.
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May 2021 by Ransom Brooks
Great service.
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November 2020 by Adnan Saric
Jeremy thank you! You where extremely patient and helpful with my payment issue truly appreciate you.
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September 2020 by Shammara G
Jeremy was very helpful! He got everything done for me with transferring my number over to a new phone.
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July 2020 by Samuel Dupervil
The associate was very helpful today we were in a crunch and she helped us and went above and beyond.
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February 2020 by Infinite Power
The store is supposed to be opened by 9:30 am as advertised on authorized dealers door. I think they open when they feel like coming in. Been here several times in am for some issues and everytime I came to this location closest to me they are not open. Do not come to this store in the am you will waste your valuable time.
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September 2019 by Andrea Manns
I was in the store on Labor Day. Genesis & Gabby were very helpful. They went above & beyond the csll of duty. I had originally picked the Iphone 7, then switched to the LG Stylo 5. It was a difficult switch because we had already started the process to add the phone to my line. They kept it professional the whole time even though it was tough at times. I will definitely be back if I need another phone in the future! Thank you again!
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July 2019 by Larina Tollman
Rushed me with my new line of service. The Asian man was so worried about what the next customer wanted instead of what was going on in front of him.
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May 2019 by SEBASTIAN LEMOS
One of the best costumer service I got from metro pcs stores....
