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February 2024 by Ricky Blackmon
Highly recommend this place. Im not 1 for leaving reviews unless the service was that bad or unless the place really impressed me. Well this place went above my expectations. I am a 30 yr heavy duty tractor trailer mechanic and impressing me isnt easily done but the people here managed to do it. I wasnt just a number on there board they wanted to take care of the problem i had and did without trying to sell me things that i didnt need. They was very profetional and honest and i would trust them to work on any of my families cars. I will be using them for all my needs from now on
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February 2024 by Aqeedah Mulazim
The only place I send my vehicles. Very professional.
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January 2024 by Stanley Mooney
These people are so nice. We will be taking my wife's Cadillac 2017 back there for any service needs. Also my wife left here Debit card in the cup holder right where she left if very Honest people. The reception is very helpful and very very nice.
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December 2023 by Renee Cushmeer
I was tired of the poor quality shoddy repair work from the auto shops near me. Went online to check 5-star reviewed auto repair shops and N.E.N. was the top of the list. Even though they were located half hour away, I had to try. My car needed quite a bit of work. The result? They fixed my car within a reasonable time, found the causes of all the squeaks and creaks.fixed my oil leak and I gave me a reasonable price. Now I can drive without embarrassment and I have my car running like I remember it. Thank you N.E.N! You’re one of the good ones.
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November 2023 by Muraad Kennedy
Was told my car would be ready Monday.. Monday comes no call so i call them I get a long story about how they had the wrong part and the cost of service ended up being more than what I was initially told!! On top of all that come to pick you my car to find it park upside the garage door. Of course, he(Nigel) denied he had it parked against the door SMH never will I ever recommend service at this place God awful!!
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November 2023 by Sheila Barnes-Howell
It took a week and a half to diagnose the car. Their fee for diagnostics 139 an hour. Storage is 25 a day so for nothing my fee was over 500. Please find another place!!!!
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August 2023 by Gem Bronx
Did not take ownership in the mistake that was made and overpriced in labor and time that it would be to complete a job.
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May 2023 by Krionna Goss
N.E.N has gained a new customer with me! Was referred by a coworker and by far best referral I could have gotten. Being new to the area and state as a whole i dreaded the thought of finding a honest trustworthy mechanic like the one I left back home in Virginia. Been here a couple times and can say everytime I've drove off their lot, I have a new gained confidence and safety feel in my vehicle. Was able to get me in last minute and had my vehicle back in no time!Services: Auto engine diagnostic
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May 2023 by Morgann M
Great place to do service or any kind of repair
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April 2023 by _k. Beauty__
My family and I have been going to NEN auto service for years . We are loyal customers !! Every car we have owned this company has worked on them. Customer service is amazing ! The owner communicates very well . Any questions we may have he answers them. He also lets us know how long it will take for the job to get done . The price for the jobs is reasonable in my opinion simply because you are getting quality work done . When NEN works on our vehicle we can rest assured that we will not have any problems nor will we need a repair done any time soon. I would recommend this company to everyone who needs their car repaired !! I will continue to get my car fixed there from oil changes to transmission work etc . Thank you NEN auto service !Services: Wheel alignment
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April 2023 by GARY J
Top notch service for over 18 years. I will never switch!!Services: Air & cabin filter replacement
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January 2023 by Alan B.
Had AC repaired. They were very thorough and gave a fair price. They also have a waiting area with wifi.
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November 2022 by Zay Day
If you want dealer service and guaranteed repair, this is the place. I've been using them for years with high end and medium tier cars.Service: General repairs & maintenance
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July 2022 by T Jones
Professional service!New to the area and in search of a dependable mechanic.Was told by AutoZone that I needed a new alternator. Stopped in this morning to see if N.E.N. Auto Service could check the battery and replace the alternator if necessary. Thankful it turned out to only be the battery. They could have replaced the alternator as well. How would I know otherwise that it was just the battery.Thanks to the staff and their honesty and professionalism I will be back in the future and tell others of the outstanding service.
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July 2022 by Yong Faces
Very honest and extensively knowledgeable team, I drive 27 mins just to have my car checked by them even though I have many mechanics closer, that should tell you a lot. Mechanics are like drs , lawyers and beauticians, if you find one that works , you keep them
