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January 2024 by Tony P.
We had faux leather on chairs that started to peel. We looked around and found NY Upholstery and they did an amazing job on our dining room chairs.
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August 2023 by Amy Thomas
This was my first experience with having a piece of furniture reupholstered. I wanted to renew a chair that belonged to my late grandmother. After having the wood refinished I took the chair to New York Upholstery. The gentlemen I worked with were very helpful…they worked with me to find the right fabric and they took the time to explain what they would need to do to restore the chair. It did take a little longer than planned for them to finish the chair but I was not in a rush and the results were well worth the wait!
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January 2023 by Sonya Hood
BEYOND pleased with my experience with NY Upholstry. It’s such a hidden gem! They really know their stuff and do not mind giving suggestions. All you have to do is let them know what you’re looking for. And I can’t say enough great things about Junior! Customer service is top notch!Don’t waste your time shopping around. This is where you want to be. You can thank me later!
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January 2023 by Kemi Raheem
Very Terrible Service!!!They kept our dinning Chairs for a whole year after taking $300 deposit & kept lying to us that his mother was dying & all those horrible lies. He's even ready to fight my husband.We Eventually we got our Chairs back today undone & dirty!!!They are so unreliable & untrustworthy set of family.Very Useless People???
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December 2022 by Rich Inspirations
I will give them credit they do very nice work! But the communication with their customers NEEDS WORK!!! I was quoted one price and charged another when it came time to receive my pieces..Junior said he discussed it with me at pickup which is completely untrue. Junior says one thing and then his Father says something else and they are not on the same page with their prices. They hold your furniture for several weeks and I had to text them repeatedly to get updates on the work. Sometimes never getting a reply. I even had the pricing in a text message.. I will say they did get my pieces completed as promised before the holiday. But that was probably because I was applying pressure. My delivery was literally the night before Thanksgiving. If you decide to use them, GET IT IN WRITING!!!
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August 2022 by Amber McDuffie
This was an overall negative experience. They quoted me 2 weeks to re-cover 10 patio cushions. I called after 3 weeks, and they hadn’t started yet. I went to the store after 4 weeks because I was going to take them somewhere else, and the cushions were sitting there complete but no one called to let me know. Lots of miscommunication. I wouldn’t do business with them again. They get 2 stars instead of 1 star because the cushions turned out nice.
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June 2022 by Brenda Burch
Great Location Very Clean and Professional Workers must do Business with Them Plesant Eviroment 100 percent Satisfaction.
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April 2022 by Julie M.
I am so pleased w the reupholstery on our dining room chairs. Fantastic turnaround and quality piping.
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December 2021 by Dorothy Evans
They are very nice but took almost 5 months to complete the project. I can't blame them for 1 of the months as the fabric was not in stock. We picked up our chairs on 12/1/2020 and now 8 month later this is what they look like. I was never too keen on the final job since the buttons on the back of the chairs did not line up and there was a gap between the seat and the back of the chair. We spent over $3000 getting our midcentury vintage chairs and sofa cushions redone and I might as well have bought some cheap new stuff for how long these lasted. If you're getting dining chairs done then I'd go there but if you've got button back items and don't want to wait 5 months I wouldn't advise. I don't know what's up with the fabric (vinyl) I bought vinyl since the chairs were originally in vinyl but it's not holding up at all. I even checked the rub count and cannot recommend.
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July 2021 by James wheeler-weaver
Purchased 2 yards of material and when I received it the color didn't match. I called and they told me to come back in. When I arrived and showed that the color was off. We picked another piece and I was told the price and that they dont take the original piece back.It's your mistake not mine. I will never come here again.
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July 2021 by Barbara Mayfield
I took my recliner on March 5 and was told it would be ready in a few weeks. We are getting close to 4 months and I still don’t have it. Every time I call I am told it will be ready next week. Now I have been told it is finished but has been put in storage. I am not sure I will ever get it back.
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April 2021 by White Cove
My husband and I had two pieces of furniture reupholstered at New York Upholstery and they turned out spectacularly. Both pieces look and feel amazing. One was an inherited armchair and the other a full length couch. The store has a good selection of quality fabrics. New York Upholstery has pick up and delivery of your furniture (for a small fee and worth it). They do excellent work for a good price. I wish I had more furniture to upholster! Some tips...if doing a large couch, you will be without it for 2 months so plan accordingly. Also be sure to take a photo of the fabric you choose and also take a swatch. Very important! I recommend New York Upholstery and plan on doing business there again.
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April 2021 by Tammy B. Jones
This place is wall to wall hazard a death trap of clutter and chaos... from the outside with broken down junk cars and tagless cars to the doorway with abandoned boards and pannel as well carpet in your walk way, not only that plus the sidewalk grown up.... and very outdated fabric choices. Over priced labor...I was quoted $1000 for a standard size couch. That was fabric and labor. I also was quoted $250 to do 4 pillows with my own fabric and filling. Needless to say I didn't use them their facility is dangerously dirty not a safe environment for customers. Where is city cod enforcement when you need them.
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April 2021 by RIKKI WEDDING
Love this place. Great prices and great fabrics. Family run!!
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April 2021 by Mary S.
Absolutely fabulous job!!!! Wilmer & company did an amazing job reupholstering 2 couches for me! They picked them up and dropped off. Wilmer was super nice to text when he was on his way. Their work is fabulous!!!! I also had them do a couple slip covers and cushions for chairs & again I am very happy with the results.
