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November 2023 by Maria Rujana
I came for the first time to this place for an oil change and fuel injection cleaning and I was in and out in less than an hour. Good experience after doing maintenance only at Toyota dealerships around Georgia for 5 years where you can spend 4 hours just for an oil change (yes, I went to all the Toyota dealerships in Georgia during the regular maintenance under toyota warranty). I will definitely come back to perform my future maintenance at this location. Matt Miller the manager is very welcoming, knowledgeable and friendly. You can see your car from the office at all the time.
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November 2023 by Reali Sylvi
Need the tires aligned before going out of town tomorrow. Called ahead and was told I could come without an appointment. Unfortunately, the alignment left wasn't available. BUT, fortunately for me, the district manager was filling in at this store. He called another store in his district that would be able to service my car. Plus, the second store will honor the coupon meet for only the first store I visited. Thanks Matt! Thanks precision tune auto!
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November 2023 by Beth Hart
Rob and the team were great when the gear shifter on my 19 year old Toyota sienna suddenly stopped working. He communicated well and got the job done quickly once they had the part.
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September 2023 by ChiaYu Hsu
Rob was a pleasure to work with and their team did a fantastic job on fixing up my old subaru. He also didn't hesitate to walk me through the repairs when asked. A lot of green flags and I can't recommend them enough.Services: Steering & suspension repair
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August 2023 by Marquita Lucas
I don't have a problem with all precision just the one on lawrenceville hwy in deactur. This use to be my favorite shop I even gave them.a 5 star rating even had 4 or 5 cars service over the yearssssss but that was when the old crew was there. The people they got now don't even care bout their jobs can't even get there workers to come to work. I brought my truck for a oil changed and also my daughter car to get work done. So while there I asked was anything wrong with my truck and was told I needed a tune up. So my daughter and her boyfriend is my witness I told them I didn't care what it cost fix every thing on my truck that i just need my truck running good one because I was moving and my residence isn't on a bus line and my truck is use for second income. Make along story short my check engine light have been coming on every since they did work I brought my truck back 2 weeks after service because my light came on and now my truck is misfiring so I called them back they tell me they only did my spark plugs. So u didn't think to tell me or offer me to get my coils and wire done. Nothing. When u say tune up Im use to getting everything done or aleast offered. So now I have lost my moring job and bought to loose my night job because I can't get to work. U no what I was told y u getting mad for something u didn't pay for well I wasn't told that a tune up only consist of spark plug. I have never in my life got a tune up and didn't get everything changed out. Then it time for rent and I can't even to work do u no how much it's going to cost me for uber r lyft I stay 40 min from my job. I even called corporate and they haven't even return my call. Some things are common sense like I take my car to get my brakes done but my rotors bad you're going to recommend me to get my rotors fixed because it's going to tear up my brakes just like brakes and rotors go hand to hand coils and spark plugs and wires go hand to hand they all need each other to make your car run properly so if you knew that why didn't someone tell me something. So they charged me for a tune-up $610 just to change only eight spark plugs what the f***. They just lost a loyal customer.No thank you I want be coming back. Did yall read what the owner wrote so they suppose to treat/talk to me any kind way do whatever they want to my vehicle because yall in high demand no thank you. I'm bout to loose my job because of this. I spent 900. And 600 for my daughter car. And the bottom plate hanging off her car scraping the ground from her oil change. I fill like I paid yall just to tear up my truck and not probably fix it. What come back so yall can charge me another 400 dollars for labor when he was working in the same area and this should've been done at the same time.
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August 2023 by Rebecca Mitchell
Very very very pleased with my visit to the Snellville location…. this is a great team. Rob is the manager… he is thorough, knowledgeable, and honest… he treats you the way he wants himself and his family to be treated… had my brakes ? worked on, after the inspection by an efficient and effective mechanic, the best choice for repair was explained and implemented… I had an appointment so there was no waiting… very pleased with customer service, price and quality of work completed ?⭐️? I will return for future repairs!!
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August 2023 by Sean Samuel
The mechanic is overworked and overwhelmed. He left pieces of my car off and had to find them only after I pointed out they were missing. At first he made excuses that they were missing already. The car was not fixed correctly and I had to bring it back. It took a month to do a 1 week job. The manager was not concerned and also full of excuses. I will not be back. After 6 years of being a customer they have lost my trust!
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August 2023 by Luria Dantzler
I got an oil change here because I did not want to spend over 2 hours at the dealership. Service was good. I was promptly greeted when I walked in and the overall wait time was about 40 minutes. The space where you could use some updating.
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August 2023 by TALAYA MOCIERS
Very affordable and professional staff. Easy to talk with and explain everything that you need. Shaun and Jean made sure everything was fixed to the fullest extent on my brakes.
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July 2023 by Jade Allen
This place has been the absolute WORST of the auto shops I’ve been too. I was recommended here and ever since it seems as though after leaving there’s something different “wrong” with my car. Most recently I had an issue with the radiator leak. I got it fixed went to pick the car up and there was mention of a thermometer was needed. Ok cool. Got the thermometer fixed NOW I am having head gasket issues when I did not have any issues before & I have not driven the car. Since picking my car up a few days ago it now is blowing white smoke out of the exhaust, it barely wants to start up & when I did start up it feels like the car is “rumbling?” (For lack of better terms.Also, the check engine light is flashing. None of this was an issue BEFORE dropping my car off to them. I would never recommend anyone to go here. Also, after looking around for another mechanic I’ve heard many stories of precision messing up other peoples cars & they apparently have been doing that for years. Just too money hungry & if you know what’s good for you I’d stay far away!!
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July 2023 by T
These fellas are all stars <3 Thank you for being chatty, kind and HONEST. Most shops I've went to in the past assume I'm an easy person to fool due to my gender. They diagnosed exactly what I thought was wrong and were professional while doing so. Thank you :) definitely will return. Have a lovely holiday weekend! Thanks for being great human beings!Service: Electrical repair
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June 2023 by nyesha ellison
My uncle recommended this place to me awhile ago, but I insisted on going to the dealership. Well, I decided to check them out today because my check engine light came back on. I already knew what the problem was because I went by AutoZone for them to run diagnostic on it. I got there a little bit after 8 AM. I spoke with Shaun and I told him what was going on. He gave me two options. He said I can go ahead and fix it and we hope that is the actual issue or I can run a diagnostic myself and we can tell you exactly what the issue is. I told him to go ahead and run a diagnostic testing and it was the oil engine pressure sensor. Shaun was very professional, friendly and informative. My whole experience there was a 10 out of 10. I left at around 1030-ish if I would’ve taken my car to the dealer, they would’ve charged me an arm and a leg and kept my car for a week. I will be a returning customer moving forward. This was hands-down, my best experience ever with a automotive shop.Service: Engine repair
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June 2023 by Red S
The front manager, great dude. They’re always working and getting the job done. Love this place, definitely recommended!!! Go try them out now.
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May 2023 by Jeremy Bullard
The guys here were absolutely professionals. Stayed on top of communicating with me about updates and needs for future services! Very helpful in explaining what was wrong with my vehicle. I will definitely be back to see Shawn and his guys.Services: Tire rotations
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May 2023 by creature 33
Always get great service and their staff is always professional and polite. This trip was for an alignment, they had me in and out in a hurry and with a great price.Services: Tires
