Publix Pharmacy at Presidential Markets is a pharmacy where the staff is extremely pleasant, hardworking, and very nice and helpful. They try their best to make customers happy, though they are usually understaffed. The pharmacist is very professional, having resolved a medication mix-up efficiently. Customers report a short wait for services like vaccines and express that they will definitely return, asking for others to be patient and understanding as the team is there to help. The broader store includes a deli and bakery. A deli staff member received high praise for being helpful and taking the extra step to make a special sandwich for a customer, with the result described as epic. However, the bakery had a significant fail with a cake order. The cake was criticized for not vibrant colors, smooshed flowers, messy and off-center lettering, and overall horrible presentation. The decorator had left and could not fix it, and the bakery staff member was described as very rude and not helpful at all, seeming super annoyed with customers. Management provided a discount for the unsatisfactory cake.
When in the pick up my mother meds, there was a mix up, but Mervin the pharmacist called the other pharmacy and transferred the med. Very professional!
November 2023
The Pharmacist was very nice and helpful. Went in for a vaccine with only a short wait. I will defiantly go back next time
May 2023
The staff is extremely pleasant and hardworking. Although they are usually under staffed, they try their best to make their customers happy. People really need to be more patient and understanding because they are there to help you.
