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August 2023 by Opal Wahrmann
The service takes forever! This store has never been accommodating. My battery failed and I got it jumped so that could have it replaced but was told that they were unable to help me (at 12:50 pm in the day). How can you not help someone who needs a car battery to get around. Sometimes I wonder if it's a racist thing because the older woman is typically very curt and aggressive with me. I typically end up at the Centerville-Snellville location to get my car worked on with no issues. I've been to this Conyers store a couple times and each experience is worse than the previous.
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July 2023 by Jenifer Brown
DO NOT GO TO THIS PLACE!! I’ve went to Walmart auto center for years, this is the worst one. They do not have good customer service. These men are lazy and do not want to work. All I needed was a new battery for my car. The young man first told me that I should just charge it but they couldn’t do it. My car would not start without a new battery. So I told him I would just buy a new one it was an emergency. The shift lead and the other two workers were inside just talking and laughing. I said I really needed the battery. So the young man in training said they were busy and had appointments. I was so confused because a battery takes two seconds. Meanwhile laughing and standing around. I said I will go head and buy the battery, and also asked what time I should come back so they can put it on. Lol it’s a two minute job. He said three I said ok and I purchased the battery. Then as I’m getting into the car he then says they close at three. So I said can you please see if he can put the battery on real quick for me. I walk in behind him as he asking the shift lead manager is on the counter with the phone to his ear listening to music. The other heavy set light skin one is also on his phone. By this point I’m pissed because I already purchased the battery. Not to mention the young man told me to go on YouTube it’s not hard lol this place is a joke. I went to the Walmart auto on rock ridge up the street and the young men put it on in 2 minutes. Not to mention they were busy with a lot of cars. Told them what happened they laughed. TRASH WORKERS!!! Stay away!!
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July 2023 by Geranika Cayou
Went get an oil change staff was very helpful and work was done quick.
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June 2023 by Ms. Monica R. Duffin
Got my tires changed, all 4. Reasonably priced! Spent $430 + tax for namebrand wheels, plus got a 5th one free...although I'm not sure why. Staff was knowledgeable and extremely helpful. Team was super friendly. Overall the service and experience was great and I'll be using this particular team for years to come.
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March 2023 by Krystan D
Closed at 5. Window says 7. Couldn't get an oil change after being told to wait 30 mins. Left and came back in 25, still no.
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December 2022 by Mike Williams
IF YOU ARE READING THIS DO NOT GO TO THIS TIRE CENTER. DAMAGED MY RIMS TIRES ARE BAD QUALITY. DON'T KNOW WHAT THEY ARE DOING I AM HERE TRYING TO FILE A CLAIM OK N THE DAMAGE AND HAVE BEEN WAITING OVER AN HOUR. I HAVE NEVER BEEN TO A TIRE SHOP THAT IS THIS POORLY RAN. I AM SO MAD I CAN'T TYPE ANY mORE THIS PLACE HAS FRUSTRATED ME TO THE POINT WHERE I CAN'T EVEN Complain
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October 2022 by Shara Moore
I showed up at 8:23 it says they should be open. The tech said he is the only one there and they don’t open till 10:30 but he’s been at work since 8 am I’m assuming. This is unprofessional and very misleading as to what’s listed online. Even on the Walmart website
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September 2022 by Kendrick Williams
Auto care had me there for 2 hours when I was told 30 minutes
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May 2022 by Roy McKenzie
I had to bring a battery back for them to charge. When I came back next day, sticker on batt said replace battery. So now for the next 15 minutes, here comes every lost employee trying to check the battery and explaining to me that they dont know why the computer is not working.... Then a girl asks If I want to replace the battery and if they have it in stock.... Thought I was getting Punked!!!One dude.looked like Wiily from Crank Yankers.. Should have sent it sooner!!!! Place is a joke.. Becareful....
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September 2021 by Sherri Harris
IT WAS OK
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August 2021 by Michael Boyd
Quick in and out
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July 2021 by Rebeca Vega
Excellent service. Thank you.
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May 2021 by Larry Hood
Good price for an oil change but always a very long wait...no matter what time you arrive.
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February 2021 by Marilyn Pierce
This place has horrible customer service. I called today at 3:43 to see if I could get an oil change & they said sure as long as I'm here by 6. I get here at 5:20 and they tell me they're closed for the day they sent all their techs home for the day.
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November 2020 by Debbie Cartledge
Nice lady helped me get a new tire for my daughter's car then a nice young man carried it out and put it in the trunk for me.