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November 2023 by Jessica
Love this cellphone store. They have just about everything and do phone repairs.
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April 2023 by Luv Byrd
Today was a gentleman with locs who was very unhelpful. Even down to point where he wouldn’t even contact his manager for help and the store just opened. Only respond was”oh I’m logged out and you can wait till Monday; my manager at Mall location might can help you.” What happened to the helpful people that use work here and actually tried even call management to try or would attempt to sign in system.
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March 2023 by Google user
While the young men working here are extremely nice and professional, my phone is not fixed after $200. They replaced my screen and I recieved it back with my GPS not working, even though it did work before turning my phone into them. My screen is now changing colors and fading again 2 months after the repair. They say they will fix it again after but I'm not convinced they will take responsibility for my GPS and probably charge me another $200 for one part. I expect my phone to work the first time, otherwise I'm convinced this is on purpose to bring customers back in. I regret spending $200 here and should've just used that to save for a new phone instead of coming here.
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March 2023 by Audree Rose
While the young men working here are extremely nice and professional, my phone is not fixed after $200. They replaced my screen and I recieved it back with my GPS not working, even though it did work before turning my phone into them. My screen is now changing colors and fading again 2 months after the repair.They say they will fix it again after but I'm not convinced they will take responsibility for my GPS and probably charge me another $200 for one part. I expect my phone to work the first time, otherwise I'm convinced this is on purpose to bring customers back in.I regret spending $200 here and should've just used that to save for a new phone instead of coming here.
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February 2023 by Destiny Aaron
Took my iPhone 12 to this place to get the screen fixed and now my phone gets hot and the battery drains quicker. Really not happy about it. Honestly wish I could get my money back. $162 down the drain.
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January 2023 by Carolina R.
I wouldn't take your product if they can make a mistake and although rectify it leave you with issues you noticed a week later. So nothing can be done. As a gift for Christmas how do I not gift it or let her use it. We let inside the screen scratched and bubbles slide to only find out why I have not seen it with my daughter is it needs to be charged constantly. I've had for 4 hours and it's 72% charged. Ridiculous.
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September 2022 by DavalKatro
Jason was extremely professional and helpful. He helped fix a problem with my phone in seconds. Many Thanks. I will go there again if I need any further repairs.
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August 2022 by Addison Hart
Unfortunately dealing with the Statesboro Mall location has been a nightmare. I took my phone in for a screen repair and have not had a working screen since. I was understanding for the first THREE times but once the screen was replaced for a third time and still didn’t work I requested a refund. I was only offered a partial refund along with them taking the “faulty” screen out and replacing it with a cracked screen they had in store (that was in much worse condition than my initial screen was in in the first place) all so they could be compensated for the faulty screen. Keep in mind, nobody was concerned with me being compensated for the money I had spent on a non working screen or the time and gas that was spent driving back and forth on 3 separate occasions. I contacted corporate, who contacted the owner. The owner goes by the name of Paul Woodlow. Mr Woodlow refused anything but a partial refund and the return of the faulty screen. When I asked for proof of a refund or return policy stating that I received an email that I was being denied any further service from this CELLAIRIS and that I was never to come back into their store. THIS IS BAD BUSINESS. I do not recommend this place at all. It’s a money pit!
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August 2022 by Charles Woods
The two gentlemen that I work with were very very helpful. Solve my problem and repaired my phone ln a quick and efficient manner. I would recommend them.
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July 2022 by Heather Brown
Taylor was quite amazing! He helped me with my phone repair and was beyond helpful.
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May 2022 by Christian Reyes
Taylor gives excellent and quick service. Came here twice within one month and was fully satisfied both times. Highly recommend.
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May 2022 by Dezha J.
If you’re having trouble with your phone, come here for your phone fixes and repairs. The entire staff is great and their customer service. Conner helped me out and fixed my phone right away. Not to mention he saved me a ton of money from having to buy a new phone. I highly recommend coming here !!
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May 2022 by Janelene Sanders
Conner was a huge help in fixing my phone for me. I thought all my data was going to be lost again after just purchasing my new phone but he got my phone back up and running! :) Great service!
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May 2022 by Hail
Loved how simple and easy the experience was! Taylor was very genuine and helpful with any questions and concerns I had. The fact that it was so undemanding had me all phucked up! ?
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April 2022 by Brandon Rogers
Conner did a screen replacement on my note 20 ultra. He did and AMAZING job . Very precise with his timing. And also gave detailed explanations to all my questions without attitude.THANK YOU SO MUCH CONNOR ,GREAT JOB!!