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September 2023 by Anthony Stewart
When my only vehicle died coming out of the Pandemic I had an opportunity to sign up for a membership at a former employer, I did this solely for the purpose of securing a loan at a decent rate and term. Paperwork was no problem, fairly simple process. I went to a dealership and found the vehicle that would do what I need it to and of course ordered it expecting a wait (borrowing a vehicle while waiting a year for the supplychain issues from the manufacture to be resolved). Once I got a price on the vehicle I contacted Core to speak about loan rates on the vehicle price, I was contacted once on this and told someone would call me back…I waited and waited called back several time over the next few weeks never getting any quote. So the day my vehicle comes in I’m literally sitting in the dealership trying to secure a loan and I decide against my better judgment to give core one more chance as I figured something may have just been lost in translation. I called and explained To someone Named Juanita that I was literally sitting in the dealership and I gave her the financed amount and term, I repeated the numbers she said for my wife to hear as she wasn’t on speakerphone. Juanita then commences to jumping down my throat and accusing me of not trying to secure a loan but I’m shopping around for a loan and then tells me we’re ending this conversation now and hangs up on me. The whole conversation felt very predatory and unprofessional at that point. I will Never Use this company again for anything, I won’t allow my family to either. I should’ve known When they kept bringing the “predatory fried chicken” to my place of employment to get people to talk to them…Who doesn’t shop around for a loan? A moron that’s who.
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May 2023 by Minnie Benton
Very professional and easy access.
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December 2021 by TrinaRosa Ghedoni
WOW I SEE ALOT OF USELESS COMPLAINTS, ITS A CREDIT UNION. A GREAT ONE IN OUR AREA, WITH FREE ONLINE CHECKING N MULTIPLE CREDIT OPTIONS. GREAT 5⭐CUSTOMER SERVICE
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August 2021 by sean m
They stole $5 from my account for "excessive withdrawal fee". This is not an overdraft fee, as I have more than enough to cover my withdrawals. I have to pay a fee to use my money? If I could give negative stars, I would have.
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June 2021 by Kevin Boyd
I am a finance manager at a dealership and rely on CORE Credit Union heavily. They are always prompt in their responses, get everything accurate on the first pass, and treat our mutual customers with courtesy and respect. To me, one of the most telling things about the quality of experience that CORE provides is the fact that I have customers come in and request we use CORE specifically on their deal.Zack Rogers, the loan rep I work with provides outstanding service and could not be better partner to work with. Jim Thibodeau makes sure our relationship stays outstanding and really reaches out to us a lot to learn new ways CORE can stay ahead of the curve and constantly improve.All in all they are a great company to work with and I could not be more pleased to have a partner like them to give my customers the help they need. Can't recommend CORE highly enough.
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July 2020 by Zee Monteleone
Went to the Core in Savannah on Oglethorpe. Willa Giffin had an attitude from the minute I walked in and was looking me up and down. She couldn't stand helping me because she was in such a bad mood that she gave the pile of checks to Nick as soon as he walked in.
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June 2020 by Georgina Okafor
Great service and wonderful people
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April 2020 by shardayvia Smith
i do not recommend this bank for anyone. Horrible customer service, absolutely no service over the weekend, daily limit is $500-$1000 a day. Had to pay a $1200 bill once and it took 3hrs just to do that! I will be parting from this bank very soon. It’s a headache guys. My bank merged with Core last year and it’s been hell ever since. Worst decision
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March 2020 by Craig Wilson
I very waited on the fraud hotline for over 4 hours trying to report stolen money from my checking account. Nobody ever answers the phone. Great service in the office awful online
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June 2019 by Jenni Kight
Exception customer service! Always friendly and helpful. Love that they are local and invest in our community!
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June 2019 by Meaghan Fontaine
Great experience along with customer service! Would highly recommend to any student needing a local account like me!
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June 2019 by Christopher Kight
Been using them for years, they've always treated me great and given me insanely low rates.
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June 2019 by Reagan Brotz
Great staff! Super friendly and very helpful! Great for college students!
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June 2019 by Victor Neal
Great service, rates, and people. Will even take care of issues on the weekend and Sunday!!
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June 2019 by Charles Glynn
Fantastic group of people who work here!
