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January 2024 by Paul dykes
Can't access the unit on the day I am supposed to move in. No one is here during posted hours no sign saying anything different. Code for gate does not work.
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December 2023 by Jessica F
When we first moved in everything seemed to be okay. Every now and then we would go to the unit to grab things we needed or put things in. The gate was ALWAYS open, there was a strong oder of Marijuana in the alley way between our building and the next, the climate control was hit or miss. A couple of months later we received a charge for insurance. Since we have homeowners insurance we should be covered. So we called... and called... and emailed... and called. Finally one day I got ahold of someone and they said send over a new copy of your homeowners insurance and they would get the charges corrected. 3 months later we received our 3rd charge. My husband than started to communicate with management and they told him they would only reimburse for 1 of the months since it had not been delt with earlier. Well, then we received a notice that instead of being refunded for the charge we were charged instead and that the charge was "late" and we were locked out of our unit. So I had to go to the office personally to get this issue resolved, and we still have not received our refunds. At this point my husband and I have had enough. We moved out to a much better facility! One that is actually truly climate control and cared for. One where they actually answer the phone and assist their clients. The only good thing about this storage unit is the lady at the desk who they run into the ground. Don't recommend storing your belongings here.
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November 2023 by Lori DeLoach
I made calls to storage centers before moving to the area. (Carrie/Kerry ?) answered my questions and was extremely helpful and kind. I was stressed out and she was comforting and helped me to decide what size I needed and discussed rates. I chose Midgard based off of how she helped me. Their rates and fees are higher than several others, but her kindness and helpfulness sold me. Moves are stressful, but she made me feel completely at ease. ( I am not positive on her name, but it is the lady that is in the Statesboro office. She is extremely welcoming every time I stop by. )
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November 2023 by Debbie Richards
Friendly customer service that always answers the phone, good prices!
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November 2023 by Becky Deal
Wonderful experience and easy to secure the storage unit ! Terri at the front desk was very courteous and was thorough in explaining all the details for my rental. The unit was clean with easy access and utility carts to help handle my move. I would DEFINITELY recommend for all of your storage needs.
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November 2023 by LaToya Patterson
Interaction was pleasant, drop off was kind of confusing for me. Pricing was different than what was online but overall nice business for U haul and Storage. Please get dollies though because it would be a big help!
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October 2023 by Angel Culpepper
Was the most pleasant experience and helpful place and lady, I have ever been to and come across during my troubled times.
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October 2023 by Charles Morris
Staff is very nice and facility is well lit and clean. Safe environment.
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October 2023 by Connor Bratton
Great place to rent storage. Can do everything completely online.
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October 2023 by Toby Biggs
The lady that helped me at the office was fantastic but you're automated one that you have people answering your phone they are terrible
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October 2023 by Nancy Dipolito
Great staff, prices are competitive and the facility is extremely clean and well maintained.I feel secure keeping valuable antiques here. I do not have a climate controlled unit but my unit is waterproof with no evidence of leaks. Pest control is excellent. I have had bad experiences with roaches and mice at other facilities. Even if no one is in the office they will get back to you quickly.
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October 2023 by Philip
I rented a unit here for many years when David owned it, and it was reasonable and reliable. Midgard bought it in 2020 I believe, and started raising the prices by ridiculous amounts. The service was fine and the office staff was nice (the pricing was corporate and not their fault), and I knew I was moving and would be vacating my unit before long, so it was not the end of the world for me, but the pricing increases were atrocious compared to previous levels.
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September 2023 by Richard Drouin
Everything had been great, nice units at a fair price. Thank you.
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September 2023 by Katrina Douglas
Everything was outstanding!! We drove from Atlanta to Statesboro ga and she assisted us with everything including returning the UHaul!!Highly recommend!!
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August 2023 by Marilyn Antoine
Reserving a unit was easy and convenient. The unit is in clean condition. The staff was professional and nice.