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November 2023 by Michael and Angela Vasser
From the time of arrival to making a purchasing decision the customer service was unparalleled to any previous dealership experiences! Carlos was top notch and we truly felt valued as a customer! Our family would highly recommend Vaden Nissan of Statesboro to anyone in the market for a new or used vehicle.
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November 2023 by Jared Esau
Went in for a power steering issue on my Titan. The Techs went above and beyond what they had to do. The service advisor kept me in the know as well. It was excellent.
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October 2023 by Ms cutie Pop
I contacted Vaden Nissan of Statesboro twice about getting a newer vehicle but didn’t get the deal I was seeking. Fortunately I was referred to Jeffrey who went over & beyond to help me. He was very nice, experienced, & professional. I didn’t plan on purchasing a brand new vehicle but Jeffrey gave me a deal I couldn’t refuse! Amber also helped this process go smoothly. Kudos to Jeffrey & Amber! Vaden Nissan has obtained a customer for years to come!
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October 2023 by Novembra
We really must give a special thanks to all those who assisted us with our car buying process! Thank you to Marci, Jeffrey L., Kyle, Joshua B. and Josh. All of their helping hands truly made our experience the best we have had thus far. We look forward to doing our business with them in the future and recommending others to do business with Vaden Nissan at Statesboro.
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September 2023 by Erica B.
Subject: A Horrifying Ordeal at Dan Vaden Nissan: A Cautionary Tale for AllMy experience with Dan Vaden Nissan has been nothing short of an infuriating nightmare, showcasing a shocking display of poor customer service and a complete lack of accountability. I pen this review as a warning to prospective buyers who may be considering purchasing a vehicle from this dealership.A few months ago, I made the grave mistake of purchasing a vehicle from Dan Vaden Nissan. To my dismay, the car broke down within a short period of time. Frustrated but hopeful for resolution, I approached their service department, only to be met with indifference and apathy.Every attempt to have my concerns addressed and my vehicle repaired was met with resistance from the dealership's management. They dodged their responsibility, offering empty apologies and failing to take any concrete action to rectify the situation. It was evident that customer satisfaction was the least of their concerns.Moreover, their reluctance to admit fault and their refusal to stand behind their product further demonstrated the dealership's lack of integrity. My repeated efforts to reach a resolution were met with cold shoulders and evasive maneuvers, leaving me to bear the burden of a broken-down vehicle that should have never malfunctioned in the first place.Dan Vaden Nissan's deplorable customer service and blatant unwillingness to honor their commitments have left an indelible mark on my perception of them as a business. I am appalled by their lack of ethics and their callous disregard for their customers' plight.In conclusion, I wholeheartedly advise against purchasing a vehicle from Dan Vaden Nissan. Spare yourself the anguish and frustration of dealing with a dealership that cares more about profit margins than their customers' well-being.Sincerely,An Exasperated and Disheartened Customer
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September 2023 by Amber G.
I took my car to them cause it ran hot ! not only did they not fix it but I only drove it twice before it ran hot again but now it's smoking!! I paid them nearly 1500 dollars for them not to fix my car last July 22 it has just been sitting in my yard .. til I can have someone else to fix it
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September 2023 by NaTeWv81 _
Just wanted to give a shout out to Vaden Nissan of Statesboro. One of, if not the best, car dealerships that I've done ever done business with!!! It was the most friendly and easy going dealership that I've purchased a vehicle from. They were totally up front about prices, haggle free, and gave us plenty of options. I want to say a special thanks to Josh and Jason for making it a great experience for us! We drove down all the way down there from Augusta to get a good deal and wasn't disappointed at all. I would highly recommend anyone in the Augusta area to stop wasting time with these clowns up here and take a trip to Nissan down at Statesboro. It's totally worth it!
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August 2023 by Lauren Burrell
Jay was an amazing salesman and helped me out so much. My intention was just to get my oil change and see why my car was acting weird. It ended up being worse that I imagined, so I had to buy a new car. I’ve never owned anything, but Jay was there consoling me while I cried because I had no clue what to do. I am now a proud owner of a 2021 Ford Escape Titanium. He helped pull me out of being upset and get a little excited about having a safe and nicer car. Thank you Jay and Vaden!!
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August 2023 by Kelli Arden
Chris was fantastic from the get go. Polite, explained things well, and very responsive. He actually diagnosed the issue in 30 seconds! The mechanic that made the repair went above and beyond and pushed the dent in my bumper out when he changed the part. My car is running great now. I was very appreciative of his comprehensive check and finding the worn brakes as well. Great job to both fellas! Much appreciated.
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July 2023 by Cynthia Lee
This experience went really well. I scheduled my appointment online, received confirmation, the routine oil change and tire rotation was completed without incident. When I arrived to pick my vehicle up the service manager Spencer went over the work of service appointment and provided me a print out of all work done. He and his associate Matt were attentive and courteous.
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July 2023 by Clinton Stewart
Had a great car buying experience there! From the moment we arrived we were treated like the only customers in the facility. Our salesperson Jay Shy took care of us through every step of the process and made it one of the easiest experiences we ever had! Thanks again for everything Jay!
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July 2023 by Dana Eastabrooks
Great service dept. I was visiting from Atlanta when my car broke down. They made my appt for 8 am Monday and I was on my way at noon. Annie in customer service is awesome. Highly recommend this dealership for car repair.
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July 2023 by Jayda Spencer
This was a great experience. I was stressed about the car buying process as it was new to me. Everyone made me fee so welcomed and comfortable. Shoutout to Jay for making this as quick and painless as possible. He was so respectful and made I got all my questions answered. Need a new car? This is definitely the place to go!
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July 2023 by Crystal P.
BUYER BEWARE! I would also give zero stars if it was an option. My daughter-in-law purchased a vehicle from this place about 7 months ago and they have been trying to figure out what's wrong with the vehicle ever since she purchased it. They continue to say they don't know what is wrong with the vehicle but refused to replace the vehicle. The vehicle has not worked properly since she owned the vehicle. Also, telling her the parts are unavailable or they no longer make the parts. They are no longer trying to resolve the problem with her vehicle and have left her with a LEMON! Stay away from Vaden Nissan!!!
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June 2023 by Marci Hawkins
Let me preface this review by saying, I was not looking to purchase a vehicle when I went to work yesterday, however, I decided to check out a Nissan Kicks. While driving around the parking lot in the Kicks, I spotted the vehicle I knew I wanted - a Nissan Rogue in boulder gray pearl! It was GORGEOUS!!! I was working with Ms. Amber(amazing, sweet, GENUINE lady) who ran and got the keys. Y'all... I had to have this Rogue, but I became worried about not getting approved... past credit issues, negative equity, high credit to debt ratio, you name it, I have it. They got me approved at a great rate and a super affordable payment! The finance and sales team are the nicest, most reasonable people I've ever met and they want to get you approved!!! Talk about working their butts off to get you approved because they WANT your business. I can assure you I was not in a position to purchase, but David and Tim made it happen!!! I won't ever go anywhere else, the customer service is exquisite as was my buying experience. Easiest car deal I've ever been a part of! I highly recommend Vaden Nissan of Statesboro for your new and preowned car needs! This group of AMAZING people will do what it takes to earn your business and they just earned another life customer!
