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December 2023 by Terry Conyers
Had to replace my battery they were very helpful in providing the tools to do a quick and easy swap out
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October 2023 by Megan Marsh
I wasn’t surprised when I seen other people saying they went to AutoZone and received better customer service. This has happened to me three times in past couple years. Every time I come to this advance auto no one is welcoming or helpful. Then, when I leave and go to another auto parts store, I’m treated like a real customer. This was my last lesson to never go there again. I only left happy 1 time out of the 4-5 times I’ve went. It’s either mediocre or terrible. Not worth giving my money to.
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October 2023 by Kimberly Hill
Anitra took my call and went above and beyond the call of duty. She did not stop until she answered all of my questions and my needs. Her customer service is unmatched.
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October 2023 by Sara Lyles
Mario gave me excellent service today. Pleasant,courteous , and kind. I will continue going to this location and will send my family here all because of Mario. Excellent customer service.
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September 2023 by Que Cardoza
Quick easy and convenient. But employee used his phone to connect to my car to see why my check engine light was on. He said he didn't have the usual equipment to check it so He can only give me the Code showing up. But nothing else ?
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September 2023 by Everything Pynk
I went in to get the battery replaced in my car key and garage key. When I first came through the door, the gentleman that works there was having a personal phone call where he said "oh, now everyone wants to come in here now" and only 2 people were in front of me. Then the woman who worked there came to the register to help me. I told here what I needed help with and with an attitude she told me to open the key. I came there because I didn't know how and they have done it before. She kept saying she didn't want to do it because she don't want to break it with an attitude and the gentleman there chimed in with an attitude as well. I just took my key and said I will go down the street to auto zone because they were very rude and unprofessional and clearly didn't want to assist. I went to the auto zone and received excellent customer service. They found the correct batteries and replaced them in my car key and garage opener with no problem! I will now go to auto zone and never go back to advance auto parts in Stockbridge.
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September 2023 by Jermaine Florence
Always helpful finding the parts I need! Almost 100% of the time!
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July 2023 by Paula DeeSer
I've never had an issue here. The store is always clean, and I get service with a smile!
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July 2023 by Shawnte Pittman
I experienced great customer service from Mario Lambert. He greeted me when I walked in the store. He also came from behind the counter to help me find some spray to protect the dashboard of my car. He was very polite and helpful. These days good customer service is rare. I appreciate the great service. Thank you Mario for doing your job and taking pride in it.
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July 2023 by EB Rockwell (GhettoB)
Customer service is great and they are very knowledgeable and helpful making sure you have correct parts for your vehicle
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June 2023 by John A.
Always have the right parts for all my vehicles. Very nice people and very helpful. We have business for this store. 10/10 recommend them again.
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May 2023 by Will Grimm
Great staff and very helpful. Good prices and great deals for tha most part
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April 2023 by Rayshawn Gwynn
Good discounts and good staff
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February 2023 by Nadine Davis
Needed an alternator replaced that was under warranty. Female manager was incredibly rude and not helpful. She told me to come back in an hour for help. Came back an hour later only to be made to wait another hour for a male employee to test alternator. Male employee was nice and helpful. She was rude and lazy. Wasted my time and treated me badly. I would NOT recommend this location to anyone.
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December 2022 by Caitlyn Neuman
I had a mix up with a package that somehow ended up at this store. I was worried I would be out of luck. However Anitra was so amazing and helpful! She was friendly and knew exactly what to do. She went above and beyond where most people wouldn't. SHE NEEDS A RAISE
