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July 2024 by Curtis Craig
Crystal is awesome!! Her customer service is great. She was very informative and fixed my issue with ease. Go see her!
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June 2024 by Ian Blackburn
Nyasia did great for us, very knowledgeable and professional. Great experience, will return in the future!?
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June 2024 by Sydney Willis
Dismissive and overall no help with simple questions
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May 2024 by Tim Knight
I love this store. I changed from another carrier a couple of years ago. The expertise, care and honesty that the staff always provides is why I only go to this specific store. Regardless of who I've dealt with over the years - they have all provided a quality experience. Keep up the good work. They must have great Leadership!
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May 2024 by Zak Leduc
Customer service was amazing. The lady who assisted me was kind and helpful! Very informative and answered any questions I had
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April 2024 by Charles D. Mitchell
I am a retired senior citizen on a fixed income, and went to the AT&T center about 6 weeks ago and explained to the service representative that I needed help with a service plan that would allow me to keep my ATT service, (for over 30 years, 4 mobile phones, family plan, home phone, U-verse, and internet), but scaled back. He suggested that streaming service was the way to go, so I turned in my GENIES and tried it, not knowing that it was a twenty four month commitment. I gave it a try but attempted to turn my new system back in only to be told that I had obligated myself for another 22 months which is a problem and hardship. They give you very little paperwork and insist on all of the billing done online which is very inconvenient for me. I need help, please call me thank you ,
Mitchell.
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April 2024 by Chris Morgan
Friendly and helpful staff. No unnecessary wait and comfortable conditions for the necessary waits.
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March 2024 by Marsinah Epps
Great customer service from Andres! He was very helpful and knowledgeable about the promotions, plans and phone services. I had a great experience.
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January 2024 by Jerry Ulrich
My iPhone was ‘frozen’ - I was prepared to replace new version. RORY repaired in less than 5 minutes. BRAVO!!
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January 2024 by Zia Cuyler
If I could leave less than one star I would. i went to trade in my phone on Jan. 3rd and was told by Andres that my iPhone 13 would qualify for a $1000 credit towards my new phone. after the transaction was made, I left with both my iPhone 13 and my new iPhone 15 because I have 30 days to return my trade-in. Once I return to drop off my phone on Jan 15th Andres then told me that he made a mistake by telling me the deal was still valid and could not honor my $1000 trade-in Because the deal ended on January 2. when I asked for the number of the manager of the store, I was given the number for Brandy ( assuming this is the store manager) and she never gave me a call or returned my calls for my concerns. if this is what AT&T has to represent their customer service, I may need to switch carries asap.
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January 2024 by Linda Grenough
Very helpful switching from T-Mobile highly recommend this location
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January 2024 by Kim Grenough
Awesome customer service!
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October 2023 by George Boyd
People were friendly and professional.Store was clean and neatService was exemplary.
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September 2023 by TYRUS TURNER (PRINCE NEO)
BEWARE THIS STORE MAKES YOU WAIT 20 MINUTES DELAY FOR THEIR SAFE .WHEN THE ORDER STATES STATES ONLINE TYAT ORDER IS READY FOR PICK UP FOR ONLINE ORDERS ! THIS HUGE INCONVENIENCE FOR THE CUSTOMER JUST BECAUSE THEIR IS HIGH THEFT IN THE WORKPLACE ,They make us wait to get our merchandise.
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September 2023 by Glen Davidson
Great experience at the Hudson Bridge store. The guy that helped me was friendly, knowledgeable, helpful, and kind. There needs to be more people like him in customer service.
