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February 2024 by Mandy Toney
Most items are not priced and items that did have price were higher at the register. Be sure and check your receipt or that price matches what you expect to pay at the register. I was over charged for 5 items 1 only a $1 more but 4 two leter that were supposed to be 2 for $4.00 I was charged 2.99 each for.
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January 2024 by Annette Fears
The shrimp were good hot but not warmed over. The rice was hard.
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December 2023 by Bjjackson Jackson
Needed a space heater, and theirs were on sale. Got in and out quick, and the cashiers were friendly
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December 2023 by Randy A. Waczkowski
The staff here are blantantly rude even when you are showing them respect. Do not order and pick something up from there, they will accuse you of stealing even though you have your receipt.
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November 2023 by April Dawn Sims
Just left the store. A pepsi truck was blocking the accessible entrance. I mentioned it and the male said I hear you. I went about shopping to only see he see he did nothing. I called the store to speak to a manager and they put me on hold and it eventually hung up. So pepsi was wrong and so was the store cashier. Why spend your money at a store that doesn't care!!! Please, management contat me.
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November 2023 by J Hardin
Call to ask about a couch and love seat got a rude person in furniture. I was asking because that store is a hour away. Then I called back twice to speak to the store manager and both times they hung up on me . Thats not the way to do customer service
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November 2023 by Christye H
Always a great place to shop! Store is very well organized and clean.
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November 2023 by Andrea Dennis
We went there to find pillows that were online. Couldn't find them.met a couple good employees that tried to help. But nope...
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October 2023 by Scott -ish
So many random yet good things. Many good deals.
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October 2023 by Alan Meyers
Clearly, They don't know what Good Customer Service Look Like.
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September 2023 by Nikeisha Burgess
The Overall Selections And Cleanliness Has Gone Down Significantly At This Big Lots Location. No Store Should Ever Be This Dusty.
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August 2023 by Debra Wiborn
Manager Michelle was very knowledgeable and pleasant she went out of her way to locate the item I came into the store to purchase.
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July 2023 by Marcia Campbell
Been a very long time since I've had to post a negative review. This store is filthy! The floor looks like it hasn't been cleaned all year. As a community WE deserve better and have to speak up. This company has to be held accountable and earn our hard earned dollars. The one and only bright spot was the cashier...very pleasant, hence the 2 star rating instead of 1. I wish I had taken pics but I was too embarrassed that it was accepted.
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July 2023 by Jean Tengram
Didn’t have mattress frame was All outOld store always dirty parking lot and odd people hangin outsideNot enough light at night
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July 2023 by Chelsea S
The store associates at this store are terrible. I had a curbside pick up order and I had to call three times. The first time I was placed on a long hold, the second time I was hung up on and the third time the associates I spoke to were uninformed and it was evident that they either did not want to be at their job or are just terrible at the job they signed on for. The only person I interacted with who was decent was Ronel. He deserves high praise because he was respectful and helped me get my order in a reasonable time. He should serve as an example of what a good customer service rep should be at Big Lots. I would advise anyone looking for respect and decent customer service to run, not walk, as fast as possible from this store.
