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September 2023 by Brittney L.
Jade and the other wonderful tech made my horrible experience with Express Scripts a much better one. From the consultation to the quick friendly customer service literally was life changing for me. I have had previous horrible experiences at this store but this was a newer staff I dealt with today and every single person was friendly and professional!
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September 2023 by Google user
It’s disturbing that my husband doctor office called in a prescription on a Monday which they claimed they didn’t have. The doctors office had to call them as well. Now we go there on a Thursday to pick up the meds and thank god hubby had enough to carry him. Now while waiting in line for 40 minutes they tell us the medication is on back order. No one called to tell him. Then the said try back after 3pm. Clock ticking we called several times and no one picks up the phone almost 43 minutes. So finally they pick up and we asked about hubby medicine. They said it didn’t come in. Really!! We asked if they can check another CVS they said we can call. Let me catch my breath!! So we did call the CVS pharmacy located on Eagles Landing. Oh my!! They had the medication. We drove over there and we explained what happened. Now the had to contact N Henry to release the meds after they waited on hold for 22 minutes and the did. They told hubby they have meds and they will fill it. Omg!! Eagles Landing is very professional over there, clean store, well stocked with many item as we observed the store. We will go there from now on. We will never ever return to this CVS on N Henry. Plus there are no cashier when need assistance as you walk in. To get someone’s attention you have to squeeze the pig. I’m from NY I never experienced this.
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August 2023 by Karen P.
Worst experience ever with the pharmacy in this store. Stay away.....far, far away!
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April 2023 by Queen Q
They have horrible customer service and the wait times are ridiculous!!
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February 2023 by Mark N.
Neighbors if you shop at the CVS in Stockbridge please call 18007467287 and complain about trash outside of this store. I put a complaint on their Facebook page last month. I called today. This wouldn't happen in Buckhead!
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December 2022 by Raamond F.
This was the absolute worst experience! The customer service rep was helpful with my pictures but the manager came and was rude ! I spent an additional hr for photos ! Would not recommend
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June 2022 by DOUG STANFORD
Store is terrible at answering phones and the people In Back of pharmacy act like they care theyact like it's just a job and seems like they are trying to get your out of there fast but yet they sure seem iw when it comes to checking. You out
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April 2021 by Lala S.
Yesterday I had an appointment with Walgreens Piedmont and was told to have CVS give them a call to transfer my prescriptions. The lady gave an excuse that it was an hour before closing and that they need four hours in advance. Which isn't my issue. This is after being on hold for 45 minutes waiting. The lady told me she would call Walgreens if it wasn't ready tonight it'll be ready by the morning. Which she didn't. Here comes today 4/21/2021 I call around noon and the lady never called Walgreens for my inhaler. Why lie and say you would if you weren't. It should matter if y'all close at 8pm if I called before then my prescriptions should be ready. That's just plain lazy! Then to say the doctor only sent over an inhaler not the allergy medicine is beyond me at this point. To say doctor had called it in tells me Walgreens had to call to see the issue. Prescription not ready and she tells me an hour it should be ready. If I called earlier I shouldn't have to wait at all. Do better ! Whoever the young girl was that answered seem as if she had an issue and a attitude. I won't be a returning customer to this location pharmacy. I never have these issues with the CVS down the way or any other pharmacies. It's a shame we have to be on hold for almost an hour.
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April 2021 by Tyshawn Brown
Great people working their everyone friendly and on point
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February 2017 by Debra Patterson
Friendly and helpful staff.
