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July 2024 by Thatis MethatDude
I’ve literally been here for 30+ minutes and prepared to buy $200 worth of stuff. I decided to sit and relax in one of these nice office chairs and no one even said hello. I’ve seen customer come in walk around and go out. If people were inclined to steal merchandise this would be a great place to do it. The 3 or 4 employees I see seem to not really work here. I don’t know what these folks problem is but they obviously are just in it for the check. I got here at around 7:15 PM July 3rd… it’s now 7:50 PM and Im being completely ignored still… I’ve practically set up a home office in this store . These people absolutely don’t care and must be high…
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June 2024 by s gray
Great customer service experience from Jada and the manager in the printing department. Also, appreciate the cashier who worked this closing as well. some days, i was there past their close of business hours and was not pushed out the door and neither of them didn't hesitate to assist to make sure the printing job was complete. Keep up the good work and thanks for all that you do. God Bless You.
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June 2024 by Michael Carlisle
I was greeted at the entrance, escorted to the printers and told to please let me know if you need assistance. The Office Depot associate never left the area and assisted me when I had questions. I spent my money at Office Depot where customer service is important.
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May 2024 by WHO TOLD YOU THAT!?
So I would tell you what there was a lady by the name of Cassandra who saved the day literally I had approximately 12 minutes before 8 o’clock when the store was closed there was no way for me to make it to a FedEx shipping center in that amount of time I called the store and she answered the phone. I told her I was at the stoplight and if I turned in, would I still be able to mail out, a package for FedEx I knew it would not get picked up tonight but if I would be able to send it off, the store was about to close in five minutes. She said yes come on when I came. Literally, there was three minutes left till the store closing nevertheless she helped me as if the store had just opened. She was kind and patient and saw it that I was able to mail off a Mother’s Day gift for our pastors mother who lives in New York. This store is the closest to my house, although I do not get to shop in store often due to my work schedule, it is often closed before I can get back down to this side of town, but I will tell you this is the second time that I have received the same courteous treatment in the store. It is a smaller store. It’s not heavily dog or overly stocked as should say , but it’s just enough for what we need. I have been in dozens of office depot stores and several were horrible but this one I will give it five stars any day there’s been several times when they have been overly accommodating to items that were on sale and they were out of stock and they were most gracious to substitute the item , as I sit in my car, the store is closed and she went to open the door to let me out. There was another desperate ladies standing at the door who explained that she did not know the store closed at eight. She had just sent all her documents to the store to be printed out . Cassandra is for self print. She said yes and without hesitation Cassandra let her in the store to complete her transaction. The time is now 815 and the store is officially closed. The lady has not come out of the store yet. I’m sure because Cassandra is going over and above to make sure that this lady can get her documentation that she needed .
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May 2024 by Alysha Harvey
When I arrived at office depot at 6:30pm the stapled obituaries were not ready despite the multiple calls I made to ensure they would be ready by 6pm. Once I checked in the obituaries were still not ready or folded or stapled. The representative had to reprint all the obituaries 4 times before of printer marks and/or using the wrong paper type that I paid for. Once the obituaries were ready they gave them to us not stapled. I shared that I paid for stapled, well it came to my attention they were not going to staple the obituaries together. They offered my cousin and I to staple the obituaries ourselves. After losing a loved one we were expected to work like interns of Office Depot for a service and product we paid for. I have attempted to contact corporate regarding this matter as it was unprofessional and a waste of time and money to pay for something that required me to do the work at the end of the day. I would like someone to reach out to me regarding this matter and it is seriously disturbing. I have a recorded video of us having to staple the obituaries and box them up ourselves. We did not leave the store until around 7:40 and needed to be at the funeral home before 8pm that was 30+ minutes away.
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May 2024 by Fematti
Great Rewards Program. HIGHLY RECOMMEND!!!
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May 2024 by A.S. Berry Jr.
Thank you Ms. Cassandra of the Stockbridge,Ga. store.
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May 2024 by latoscha brown
Office Depot in Stockbridge has the best customer service
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April 2024 by Josette Tenney
Customer service was excellent. Cassandra was courtesy and kind very help with selecting a printer. She didn’t mind helping us. We ended up doing a up grade on the printer choice. Thank you for great customer service.
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April 2024 by Tia Tillman
Cassandra and Kim went above and beyond to assist me with my order. They were extremely patient and kind to me and gave me good advice on which product to choose to have a better outcome. I truly appreciate these two ladies. Great job!!
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March 2024 by Wanda Acevedo
Great service provided here... Don't go any where else.
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February 2024 by Judy Jaeger
After searching--and not finding-- the item I most needed, I almost left the store. However, an associate called out to me, asking if I found what I needed? She proceeded to not only tell me where to look, but walked me there and found my item! I was very pleased with the kind assistance provided, then she rang up my order herself.
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February 2024 by Ivy Turner
Great service, willing to help when needed
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February 2024 by Tony
Nick helped me with a custom print, and he helped me with the entire process. Loved the end result, and I’ll definitely come back again!
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February 2024 by Deysu Avilés
They get mad when you ask for help with the copy machine.
