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November 2023 by Alfredo Padilla
Went there three times to do an alignment first time they told me my control arm was bad went and got them replaced second time they told me my upper control arm was bad they wanted to charge me 2000 to replace when the parts are worth like 300 so prices are not the best my third time they aligned my front but when I look at the rear the left tire was not aligned they said my camber bolt was maxed out. Went to the pep boys next to quick trip and they got the tire into regs and explained to me that my bolt was maxed out but still inside regs THANK YOU SO MUCH FOR THE INCONVENIENCE AND THE EXTRA MONEY SPENT
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November 2023 by Truth Seeker
A $60 oil change turned into $200 bill I came here last year to have my oil change its been parked for awhile so I decided to get an oil change i went out if town for the holidays so on the way down i decided to get an oil change i know it didn't have the miles on it i been driving my other car but drove this one out of town I went to another place to have my oil change come to find out they put the strength of Zeus into tightend up my drain plug and rounded the head and didn't say anything if I was still in Georgia I would have went back and went the F off on Everyone you shouldn't have tightend up a drain plug that tight
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November 2023 by Leah Saunders
They deserve zero stars!This location is not in it for the people. Please take your business elsewhere. Please go to a corporate owned Goodyear location such as the nearest one. I guarantee if you get a quote from this place and take that quote anywhere, they will be in shock how much you are getting ripped off. I am reporting this place to the BBB and so many other places for their unethical treatment towards me and my vehicle. The one in McDonough is exceptional and the location is much safer and cleaner. The owner and his son were so unprofessional and problematic and I am so sad they did business with me they way they did. They lost me as a customer. I will never bring my car here even if it’s the last place with the last drop of oil on the planet and I need one drop of oil to keep to earth from exploding! Not really but that’s funny.Seriously, this place is ripping people off!I showed another Goodyear the quote and they were able to perform the work for 570 cheaper!!!Service: Auto engine diagnostic
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September 2023 by Joan Thomas
If I could give 0 stars I would. I wasn’t going to leave this review because several cars were broken into including the actual building but 1. My car was left wide open to be broken into on THEIR lot. That’s right no broken window or anything but my car was ransacked and several items were taken from my car and trunk. What did the owner say? “Call the cops my building was broken into as well!” Nothing for the customers who had damaged or stolen goods. 2. Fast forward my girlfriend brings her car to get serviced here and has for the last 7 years. She needed a new battery upon picking up the vehicle (that was parked in the church parking lot so we know they drove it) none of the signals or lights were working. We take it back they say “oh well the other battery is dead” says they can fix it…$800 later they call to say we need to take it to the Mercedes dealer for them to reprogram because they can’t do it. WHEN I TELL YOU RUN!!! So that’s another $300 when they originally said they could fix it! Do you know what the owner says? “I understand”. They are racist and only want to take your money without properly fixing your vehicle! They don’t care if you pull off their lot and your car stops in the middle of traffic! Do NOT take your vehicles to THIS location!Services: Brakes
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September 2023 by Jane Lee
I take both my cars here for oil changes and other work they do. Family owned, honest, fair, good work, and best prices around! Thanks for always taking care of my cars!
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September 2023 by thbeni amin
Their posted closing time is 6:00 but they stop offering oil changes at 5:00 and emission testing 5:30. I didn’t know this from their posted information and arrived at 5:33 for emission testing and was turned away. They said they have to be able to leave by 6. If that’s the case their posted closing time should allow for that it shouldn’t put the customer at a disadvantage. The rep was blatantly rude about the situation.
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August 2023 by Jennifer Smith
I called to schedule an appointment for an alignment, they don't do appointments. I went on 8-11-23 to get it done and was told they couldn't get to it but bring it back the next day and they could. The next morning (Saturday) I went. They open up at 8am, I was 6th in line before the doors opened. I get to the counter tell him what I need and I was told they can do it but it would be around 1:30 before I leave. I feel this was an awful display of service because he should have told me on Friday it would be a long wait instead of telling me to bring it back Saturday morning. Be honest with people, let them know you're short staff and then the customer can decide if they want to wait or not. This location SUCKS in my opinion!
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July 2023 by Jeremy Hess
Expected and good service for a tire and small mechanical issue shop. The always answer the phone (which is rare at many of these types of shops) and guys working front desk are typically accommodating. Quick service- never had an issueServices: Tires
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July 2023 by Shateria Gaines
Never will I attend this place EVER AGAIN, even if my car breaks down right next the stop light!Charged me $200.00 to replace a $45.00 serpentine belt just for me to get 7 miles down the road for it to pop off again! Then when I called to see if they can replace it or give me a credit towards additional services- The owner proceeds to say, “we said there was something else wrong with your car”! Well if there wasn’t a guarantee my serpentine belt wouldn’t pop off again 15 minutes into my drive, say that and allow me to decide if I want to continue with the maintenance instead of trying to get the next dollar out of a new customer! I Don’t recommend this place to anyone who doesn’t know much about cars because they will charge you whatever they sue fit, especially since they are an independent company. Good luck!
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June 2023 by Rachel Ravencraft
So thankful for your help! My family was traveling home from Kentucky to Florida. During our 1000 mile trip we incurred a flat tire. We were thankfully able to inflate it enough to get it to your location. And while we hD lunch next door, you worked us in and repaired the tire in an hour or so, getting us back on the road. I cannot thank you enough!
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June 2023 by Robert Dominguez
I brought a vehicle there for a wheel alignment and I got a call from them saying they couldn’t do the wheel alignment because of a bad control arm. They charged me $24 for an inspection I did not ask for and I was not told about this fee when I dropped off the car. I used to be a mechanic so I’m not your typical customer that you can fool. Please stay away from this shop they will always tell you your gonna need more repairs that’s how they make money.Service: Wheel alignment
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June 2023 by Duane Abdul
Great staff, Great service went for oil change and I was out before I knew it and they said they were backed up
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April 2023 by Ethel Holloway
The employees at this facility is so knowledgeable about your car. They have good prices. Also, I love the customer service and I will continue to come back because when you find good people you need to support him..Service: Oil change
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April 2023 by Alex & Dad
My experience with them was fairly poor. I did get 4 new tires that have been running great. I’ve had my truck for 7 years and they advised I change rotors front barring arms etc. had everything replaced and 6 months after with only 9k miles of driving the rotors warped. And I was told that it was due to the way I drive. Which is completely false because keep in mind I am the same driver from 7 years ago nothings changed. They didn’t want to take responsibility nor be accountable for a possible bad part.
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March 2023 by Ivy Rose
the guy at the front desk this morning needs to go home and start over and come back with a better attitude. not friendly AT ALL! we have our days i fet it but you are making money from the people coming through your doors at least fake it and put a smile on that face and be a bit more approachable and grateful you have customers! I will go elsewhere and spend my hard earned coins?
