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December 2023 by Devon Slaughter
The level of professionalism and courtesy displayed at Planet Fitness in Stockbridge is truly remarkable! From the moment I step foot inside, I am warmly greeted with kindness and open arms. The manager goes above and beyond to create a welcoming atmosphere that feels like home. I am proud to say that I am now a lifelong member and enthusiastic advocate for Planet Fitness in Stockbridge!
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December 2023 by IAM TRUCKING LLC
I am not sure if Chris is a manager or an associate BUT he went above and beyond to assist me in making sure I am secure with parking for a few hours. OVER NIGHT PARKING IS NOT ALLOWED, BUT if you wanna stop in for a workout then this is a good location. Coming off 675 and turn left into the plaza; it’s a SHARP right which can be difficult unless you swing swide. If you miss that entrance go down a few more feet and make the right into parking lot and look to head towards the back of the building. DO NOT PARK IN FRONT OF THE BUILDING.. try to park along the curb close to the street.
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December 2023 by Aniska Foster
Very nice. Equipment to target every part of your body. Love the at your own pace atmosphere. Staff was very friendly.
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November 2023 by Shirley Rock
The staff was extremely helpful with me upgrading to black card. Leron has been helpful with showing me the black card area and giving me encouragement since I’m new to the gym. Ms. Davenport has given me great pointers on taking advantage of the trainer. The club is all together a great place to go without judgment!!
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November 2023 by Rodney P.
So I come here periodically whenever I'm in town flew in for thanksgiving this time came to get a quick workout when I was basically sexually harassed by the females working on duty and I quote "you can't wear your tank top because I can see your nipple" even if it was a new dress code that I didn't know about her comment was unnecessary also she approached me out of no where and proceeded to be very rude while also telling me that I was being too loud ma'am you just ambushed me I was professional about it , stopped my workout to go to the locker room to get a hoodie that she made me go get or otherwise I was told I had to leave even though the first employee told me I could finish my workout with what I had on which was frustrating and confusing. I would also like to mention that they allowed me to workout for at least 30 minutes and came out of no where in the middle of my workout which is also weird. There was another male there with the same tank top on and they didn't say anything to him my final thoughts are that this gym is ghetto , unprofessional and targets people from out of town clearly I won't be back luckily I don't waste my money on this trash company anyways I use active and fit that allows me to go where I want thank god there was even other members in the locker room complaining about how rude the front desk is this location definitely needs to do better I'm actually open to speaking with the GM (pretty sure he/she doesn't support this behavior ) or something but i doubt they even read these this was really just to make anyone interested in training there to be aware If you're serious about your gym goals go elsewhere oh and I don't know any of their names but it was some boney chick with long ghetto weave and nails with another dark skinned girl who both ambushed me on the floor not being funny I just don't know their names so that's my best description lmao
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October 2023 by Raven Price
Update,The GM Jamie did help me so I appreciate that.I’m upset as a new member they take out a $50 fee within the second month of you being a new member and don’t remind you that an additional $50 is going to be charged to you. I think they should look into how they notify customers of upcoming charges, especially if it’s a charge that it’s out of the normal of what the fee is going to be monthly, when someone signs up online, there’s lots of information that easily able to get lost(which I think REALLY should be taken in consideration) if I would’ve signed up in the club went, I’m sure or hopeful they would’ve been like I don’t forget about the $49 .Now because I missed small fine print, which they know and we know is EASY TO DO, I’m out $75, which almost seems like a scam but that’s a whole other discussion. If someone genuinely doesnt know about the fee, I believe if they call in and they pay the $49 that the mgt or corporate should be able to do some type of grace or forgiveness for the additional $15 late fee if that’s the first time it’s happened. I have a $10 gym membership and I paid monthly this month $75….ALOTThe lack of forgiveness for the late fee in this situation I think should be able to be looked into as forgivable. The lack of empathy I experienced when I called in to talk to management (assistant Gm) on the situation I don’t believe is good customer service.The gym is great I just don’t like this situation or how the gym has been set up to handle these situations.Response for below owner:I spoke with management(assistant Gm) and was not helped. I also emailed corporate but from other responses I’ve seen nothing will be done it seems. So hopefully this review helps someone else. Everyone be careful and be aware of their fees and watch your bank account.
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September 2023 by Rosita Bonita
This planet fitness is nicer than the one I usually go too! My girl Lauren has been super friendly and caring! I go every Saturday now even though it's farther for me. :)
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September 2023 by Emmy Dobbins
My bank told me this facility personally took money out my account and when I am trying to call them back to let them know someone took money off my card with out my authorization now they cut there phone lines so I can call them ... Took almost 100 out of my account in 2 weeks . But to cut your phone lines so I can't get through someone is scamming people at this facility the person who made me and my husband account had red and black hair and big lashes top and bottom lash works afternoon time I think her name starts with a A
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September 2023 by Jamison Boykin
I normally do not write reviews, however after my experience this evening really blew me away. I’ve been a member for almost a year, the location is very convenient to where I reside. What I didn’t know that there was a dress code for the gym. I assumed this was the manager who approached me as I was working out and said to me “do you have another shirt or jacket to put on because your nipple is showing and it’s revealing” my reply was I don’t bring extra clothes to the gym, mainly because it’s a gym, so she said I would have to leave unless I changed my workout shirt, I was totally outdone, now mind you they have mounted on the wall throughout the gym “no judgement zone” I truly feel I was being judged based on my workout attire, to me I was covered, however she said “ I can see it from the side” in my mind I wanted to say don’t look but I didn’t want to be rude. Not only was I outdone, however I just ruined my workout, she told me that I had to leave by 9pm so I left and as I was leaving, she said “everything good” you just kicked me out I was only there for 30 minutes and I had about another 30 minutes to go, however I was instructed to leave at 9pm. This experience was so ridiculous and asinine thing I have ever heard. I’m going to contact the corporate office and most likely cancel my membership. I don’t want to have to think about what I wear to the gym and wondering if it’s appropriate attire for the gym, I’m a professional so I have to be mindful of that when I go to the office.
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September 2023 by Mrs. R
I absolutely will not visit this location again. I scanned in noticed I forgot my workout gloves. Told the man at the front desk I would be right back. I came in & I had my headphones on but he had someone follow me & flag me down to say I never scanned in. So of course it was weird I tell the young lady I just went to get my gloves after scanning & showed her the scan on my phone. She goes to tell him this & he sends her back to me to ask my name because he says he doesn’t remember me,mind you all this happened literally in 4 minutes. So I show them my scanned check in on the app then tell them my name & leave. That’s as super weird & unnecessary this is the second time I’ve had a weird experience with Planet Fitness I am going to just cancel my membership at this point & find another gym whether it’s expensive or not.
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July 2023 by Michelle Mayo
The staff is nice the gym is great also the only thing is lately there has been a lot of homeless people sleeping out side of the gym and actually coming inside without scanning anything at the front desk and staying the the locker room for hours.
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July 2023 by Man’s SuperPower TV
I love this planet fitness location. The staff is always friendly and helpful. The space is usually clean and equipments always work.
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July 2023 by tyler hill
Gym is always clean as well as the restroom . Staff is normally friendly . People actually work out and you don’t have to feel insecure about whatever your fitness level may be . There is a variety of machines for you to get a full body work out on !! The only hiccup is i don’t see any availability for the planet fitness classes that comes with black card membership . Overall a great experience though !!
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June 2023 by Ashley Sheppard
Two awesome thing’s available, the recumbent stair machine (see photo). This is wonderful machine for older people or chunky people…aka me. Secondly, total body enhancement, which has red light that good for healing your body.The gym is clean, and well staffed. The hydro massage beds were not working. The hydro recliners were working, but alas one of the hydro recliners was basking in sun (see photo); which gives you two for one tanning and a massage. I know that not how sunlight through windows works.
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June 2023 by Paul Case
A nice one this. Spacious like an airport hangar, clean. Friendly at the front desk. Not crowded at all when I visited. Enthusiastic people with good energy doing their exercises. Ropes, broken in but not yet worn out; giving a pugnacious, yet pleasantly resilient battle. Water of a refreshingly neutral flavor profile with a pleasantly hydrating mouth feel and back palate.