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November 2023 by Dorma S
The gounterperson and manager were Excellent! They were curteous, kind, and exceptionally helpful. I would recommend this facility for your storage needs.
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October 2023 by CeCe Clarke
I've rented a unit here since 2019. Whenever I've interacted with the staff in person or via phone, customer service has always been excellent.
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May 2023 by Jakevia Janay
Sarah was literally the best and she was so sweet to me. She effectively informed me on everything and was just all around great with customer service. 10/10 would recommend this location.
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May 2023 by mariah woods
Sarah has been such great help today I got my storage , keys and insurance all in 30 minutes! Thanks again Sarah
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April 2023 by Renee Ezzard
Initial meet went great. Staff extremely competent and courteous.Facility very well kept. I feel safe coming to access my unit.Exceptional personal service.
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March 2023 by Barbara Dupree
Circumstances led us to facilitate a lengthy stay of approximately 2 years, we finally relocated, and vacated the property on 3/5/23. During the entire time as we were moving we didn't find ANY sign of mice or any other insects, only dust. We want to recommend this facility to anyone in this area on its cleanliness, and well managed units. Even the restroom was clean, and had a fresh smell. This proves you care about our community, and our belongings! Congratulations!
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February 2023 by Seantel Cunningham
I’ve used this facility a few times and they are always reasonable. Sarah is awesome! She has excellent customer service skills and is very knowledgeable about the products/units. If I am ever in need of storage again, I will most definitely use Storage XXtra (again) because of Sarah.
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November 2022 by Kathy Stenslie
I was under a very short time constraint to make a move happen and clinic equipment moved to 2 places. These guys made the experience and process easy from the first phone call. Thank you. I will use you again and have already recommended you to friends!
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October 2022 by Falisha Kitchen
Manager is friendly and very knowledgeable . Area is well kept, easily accessible, and affordable.
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October 2022 by Joshua Yarborough
I rent a unit here and it is very discreet and quick to get in and out of.
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July 2022 by Brenda Liston
I am very disappointed with the carelessness and pure negligence of this property. I am a former customer from 2019 and rented a unit from a E building and I was a satisfied customer, that is why I came back. I am now a current customer for several months and pay for climate control in Building A and each time I have a need to visit my storage unit in the last few weeks it has been extremely hot in the hall ways and in the units, approximately 96 degrees today July 5th 2022, and 94 degrees on July 3rd and according to the thermostat in the hall way (though you did not have to look at them to know that it felt like a sauna in there). I complained, they took note and crickets. I have also heard other customers complain. This facility should not advertise CLIMATE CONTROL and we are paying for it and it can damage our personal items.
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June 2022 by kyesha cheatham
Madison was very professional and kind i wish i could have gave her more stars.
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February 2022 by Penny King
Madison was professional, knowledgeable and personable. Best experience renting a storage unit.
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September 2021 by K R
Chose my space and completed the initial agreement online last night. I had a super smooth and super easy move-in today. Ms. Lesa was very compassionate and helpful. I'm glad to be supporting a local business that cares about its people and isn't just out to make a quick buck like some of these other, larger storage companies. The price I saw is the price I'm paying and it's locked in, which gives me peace of mind (PRICELESS). My belongings are in good hands; highly recommend!
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August 2021 by LeAnne Kintner
Where to start…I recently needed to find a storage unit on short notice. I spent the better part of a week desperately searching, leaving messages that were not returned, or online information showing units available only to find out it was incorrect. Thankfully I found Storage Xxtra. The online information of a unit being available was accurate and I was able to reserve online. I arrived at the office greeted by Lesa the manager. She was professional, knowledgeable, honest, and most of all, kind. I was shown the available unit and she completed the necessary paperwork in about 15 minutes. I returned later in the week to find a squeaky clean unit! Overall this facility is well run, secure, and clean. If you are needing a storage unit I highly recommend Storage Xxtra!
