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December 2024 by Trevor Mills
Cayman on a Saturday, without an appointment time. Yard dog, and worker inside. Very polite. Polite, courteous. Tried to help clean parking lot easy navigation. On-site parking upon request if space if available
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December 2024 by miguel garcia
It's by appointment only.
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December 2024 by Issac Brown
They get you in and out no matter you appointment time but beware of the Karren in building C. You have been warned she has an attitude problem!!!!
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October 2024 by Bakal W
To pick up Use the first drive way and stop on the right and check in
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September 2024 by Alexandria Douglas
After reading the reviews i thought it was best i got here early . Appt was @9am i got here about 5 am . There was only one truck here when i got here . When 7 came we both check in and they got us both in and out . I left about 9am . After the other driver got unloaded . The workers were really nice . And the check in process went smooth
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August 2024 by John Whittle
My experience was pretty civil. No attitudes and no real long truck line.
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August 2024 by Joshua Vale
First of all if you read sign you can check in. Just strategize ahead of your appointment. I got here early like 4am. Yard dog knocked on my window says Noone in line you can check in now.It was like 7am. I did just that I'm in door. Sure I'm waiting but who cares I beat my appointment by hours. BTW my appointment was 10am according to my broker and in there system it say 11am. I win either way. Side note yea the check in woman isn't the friendliest. I'm here to make 💰. I don't care how ya talk. Sign my bills I'll be on my way
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July 2024 by Don Stephon
The unloading process here is certainly unpleasant with them only using one door for live unloads.
The wait time for unloading is disrespectful to drivers that arrived on time.
I’ve been to other great GPI locations but this one is just horrible.
This location should slow down there operations for live unloads or simply use both doors for live unloads so the wait time is reduced for drivers.
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May 2024 by Joshua C
Heavily recommend avoiding this place. Showed up a day early just to check if we could get unloaded early.
Answer was no, so showed up at appointment time following day. Only one dock available for unloading, still in line 3 hours and 12 minutes at the time of writing this.
Very ridiculous.
Edit: almost done unloading so total time will about 5 hours by the time get out of here. Drivers beware.
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April 2024 by 2nd chance cargo
I would have given more stars but this place is a joke I got here at my appointment time till 2:30 and just remember once you get in the truck line you're not going to move very fast it takes about 45 minutes to an hour for each truck and I was the fifth truck so I'm still sitting here behind one truck 5:30. When you pull into the driveway the check-in door is right at the corner of the beginning of the brick building I hope that makes sense. This place is a joke.
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April 2024 by Gagandip Singh
Going to piknup building B black guy super lacey I don't now how hier like this man
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February 2024 by Elva Robinson
Friendly staff
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February 2024 by joshua ransom
“My experience” had an appt at 1300 I arrived around 1015 or so. I checked into the main building, but the young lady told me I had to check in with building C. Which is directly next door! I drove over to building C checked in. I got a door right away. I was out before 1300 my original appt time. I would definitely get loaded there again. Very nice humans.
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January 2024 by Antonio Naranjo Espinosa
My appointment was for 3:00 pm and I arrived at 11:00 am four hours before and they unloaded the truck instantly. They were rolls of paper. If you want to unload rolls of paper, go to the line on the right and walk to the receipt office and they will sign the paper for you. then you wait in your truck someone will attend you.
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January 2024 by Justin King
Horrid communication at this location via (Shipping and Receiving clerk). Arrived at 7am for a 730am appointment. I was told by the clerk that I did not have an appointment - contacted dispatch and they confirmed that I did in fact have a 730am appt. When I went back to the clerk to rectify the situation - she asked me "why are you still here" I told her that dispatch wouldn't let me leave the location because I had an appointment. She then said I needed to leave this facility! I then name dropped the broker and referenced an email before this clerk ultimately agreed that I did in fact have a 730 appt. My experience has been awful - I contribute my issues today too a very unprofessional clerk named (Miss Johnson) in the shipping and receiving office. Today is 3/8/23 - its now 9:13a.m. and I'm still waiting to be unloaded.
