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September 2023 by R J Mack
Leelee at the front desk was friendly and sweet. She got me in and out.
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September 2023 by Kevin Lyons
DO NOT use these mechanics. I had a simple AC freon recharge done to my 1994 Honda Accord by Auto Kingdom on Memorial Drive. They charged me $121.00 for this AC recharge which never worked. The charge did not take and the air ran warm after only a day. I went back to them twice to no avail. The third time I went, I requested a refund after another mechanic, Velocity Total Car Care, successfully charged it for me. Both mechanics tested the lines and found NO freon leaks. On the third trip, I requested a refund from Auto Kingdom. The manager would not come out and speak to me personally and i was told by his workers the best they would offer was a $40 store credit which I refused.
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September 2023 by Nafisa Zawjatul Muhammad (QueenFisa)
Super nice lady that works at the counter, very helpful. My complaint with this shop is that I had 2 of my catalytic converters changed out in my car and I have to keep taking it back. They are under warranty but the parts they are using are defective. Of course, that's no fault on the shop except that they have perhaps purchased a bad batch.
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April 2023 by Sharif
Great Guy, Everything happened so precisely he propose to do the paper work later when the job gets done.Mr. Khang thank you and i am grateful doing business with you.Services: Wheel alignment
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February 2023 by linda drinks-johnson
When I walked in the office 10 minutes before closing the young lady greeted me with a smile. I stated I spoked to you about my car light on in my car and won't turn off. The gentlemen next to her went to my car and within 1 minute he was able to repair the light inside the car. The light went out and he checked again with no problem. I wasn't charge. I'll will definitely return to Auto Kingdom. God Bless ?
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December 2022 by Caprice B
This place is horrible. I purchased my car in September 2018 and Lee was the only one who worked on my car. I would go for oil changes which were overpriced, and any other service work that I needed done. In 2021 I got a tuneup so spark plugs were changed and all fluids were changed according to Lee. Today I went and had my spark plugs changed and the factory spark plugs were removed from my car! Right before Lee sold Auto Kingdom he tried to get me to pay for another tuneup that he claimed I never got done. I asked him to double check his computer and I could hear the keys in the background on the computer. He tried to convince me that I didn’t have it done so I scheduled an appointment and showed up with the computerized receipt of service from him six months prior. He tried to apologize but it was an unsuccessful attempt to take more my money. Don’t come here even though Lee does not own the place anymore he still works there .
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November 2022 by JayToRealForreal simms
this shop and the people that run it are joke they will rip you off if you don't know what your talking about when your car is having problems. I went in for diagnostic and they told me I needed a new transmission when I knew I didn't need one but because they are lazy and don't really want to work on the problem they like to just replace things which will end up costing you a pretty penny and then you have to trust they actually changed itinstead of fixing the problem to begin with like they should've done! I will not be bringing my car back here!
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October 2022 by Trokon Williams
Very good garage with great people. They do excellent job and on time.Services: Brakes
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August 2022 by Lamar Johnson
I definitely recommend auto king. They got my car fixed fastService: Tires
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June 2022 by Caprice Blanchard
This place is horrible. I purchased my car in September 2018 and Lee was the only one who worked on my car. I would go for oil changes which were overpriced, and any other service work that I needed done. In 2021 I got a tuneup so spark plugs were changed and all fluids were changed according to Lee. Today I went and had my spark plugs changed and the factory spark plugs were removed from my car! Right before Lee sold Auto Kingdom he tried to get me to pay for another tuneup that he claimed I never got done. I asked him to double check his computer and I could hear the keys in the background on the computer. He tried to convince me that I didn’t have it done so I scheduled an appointment and showed up with the computerized receipt of service from him six months prior. He tried to apologize but it was an unsuccessful attempt to take more my money. Don’t come here even though Lee does not own the place anymore he still works there .
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May 2022 by Khayree Ramadan
This is not my first time but second time coming to Auto Kingdom and, I have to give this business 6 Stars. I got both my vehicles service here my Toyota Prius and Kia Rio. At first I didn’t even know it was more problems than I expected but, Auto Kingdom took the vehicle gave me a call within 15-30 minutes about the issues! They fix it and I never had a problem since. Literally was that simple so, I will say If you ever have car issues take it too the professional mechanics at Auto Kingdom!The lady gave me the best customer service and was very honesty. So again I’ll give Auto Kingdom 6 Stars.Services: Auto engine diagnostic
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April 2022 by Tamera Gittens
Two stars because they were friendly. Went in for a diagnostic test & the owner told me there were two issues with my car totalingy $1600. Naively, I went ahead with repairing one of the issues for $500 and decided to come back at a later date for the other issue. Left the shop that day with the same issue (misfiring engine, oil leak) but thought it was because I still needed to fix the $1100 issue.Long story short, a month later I’m leaving the official dealership after service and this is where I should’ve came to begin with. Also, their diagnostic test reflected none of the issues I was quoted by the owner nor his wife. It seemed they didn’t really know how to fix my car, but didn’t want to say that.Service: Engine repair
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April 2022 by Shaniqua Brown
Great service! Really nice customer service. Fixed every issue!!! We plan to come back for more work.
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February 2022 by Candice W.
I went back to the Auto Kingdom for the first time back in January. I had just purchased my 2018 Ford Focus lease and just wanted to get the oil changed. (My car is a 2018 Ford Focus and has about 54,000 miles on it.) The oil change went well enough, didn't take forever, and cost about what I have paid elsewhere for a full synthetic oil has cost ($59.00). I was less than pleased that they charge a 3% fee to use a Master Card/Visa/American Express/Discover card since the user agreements with those card processors strictly prohibits this but...eh. They are a small business. (They only accept cash.) If my story ended here, I probably wouldn't be writing this review... So my check-engine light came on. Having had a decent experience here earlier, and as it was close, I took it to them. They charge $90.00 for a system check reading. (I looked online and this seemed like a fair amount compared to other places, like the Ford dealership that charges $160.00 but it turns out many Autozone's will do the reading for FREE.) It took about 45 minutes for them to take a look at it, and when they did they told me there was a $280.00 fix that "most likely would fix it" and a $760.00 fix that would be "guaranteed." I asked to see which part and they told me they couldn't show me because it was under my engine. Right. I decided to just pay for the system's check and get another opinion. Long story short, another mechanic was able to show me the part fairly easily (it was an evap purge valve and is visible with the hood open with no part movement). He charged me the cost of the part ~$54.00 (which was likely still a bit of an overcharge) and $75.00 for the labor to replace it. My car is running perfectly again and the check-engine light hasn't come back on. I'm disappointed with Auto Kingdom not because they charged what they thought their labor was worth and what their business needs but because they lied to me about where the part was located. For this reason, Auto Kingdom won't even be changing my oil again.
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February 2022 by Styles with Reesee
They do their job but to do a car inspection they charged me $150. After that I found out that Firestone does the same thing for $25. I would never go back to the spot. They're overpriced and they don't have a price list so you don't know if they're overcharging you for the same thing as someone else
