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“I am advocate of reporting piss poor service and stellar service! My experience with Brian’s Precision was phenomenal across the board! Their customer service is unmatched! I was consistently kept up to date with the progress of my vehicle repairs. They worked extremely well with my insurance company to ensure this was a completely smooth and seamless process. They are Electric Vehicle certified and General Motors(GM) certified which was very pleasing to me. My car was not only accurately repaired in a timely manner, but it was returned to me looking nearly showroom floor ready! Billy was absolutely stellar with his customer service! He made personal contact with me to me just to ensure that I felt like more than just another customer. The front desk receptionist was also very nice and welcoming whenever I called or visited. My car was ready when promised and everything was in working order. They truly went above and beyond! MAJOR KUDOS for a a well rounded customer service experience! JOB BEYOND WELL DONE!!!! Thank you!”
“We had a great experience with Glass doctor. They provided fast and great service. We visited this show room and David helped us .he was very nice and provuded all necessary information about our project. Quality of window glass is great . Billy finished installation of our home window glass .he was professional n, great .he was friendly,and respectful, replaced our window glass fast and professionally. Thank u.”
“You cannot beat this service! Price and professionalism!
The team are allstars at their craft. They got me scheduled in next day and out in less than 1 hour!
Trust don’t go to others for auto glass. Go here where you will be happy and can have a few bucks for gas as it’s already high!”
“Great service. They’ll beat any price from another company if they’re a valid company. Great communication. I told them the wrong kind of window and they were able to go get the right one in 30 minutes. They only charged me $35 for my error. Nice kid friendly waiting room. New window looks great, and works great.”
“They did a great job on my car, very good work. The staff was friendly. The job was done fast so I didn’t have to rent a car for too long. Would definitely recommend them!”
“Excellent service from the office, and the field tech was absolutely superb. Arrived early, highly professional, and left my car overall better than he found it (aside from the repair itself). HIGHLY, HIGHLY RECOMMEND!”
“Everyone we dealt with was very professional and kind. The repair was done in the time frame stated. The repair work was excellent, you can’t tell it was ever damaged. I highly recommend this location!”
“Excellent service, Stacia at the front desk and Collin working on my windshield, both incredible people with lots of knowledge and willingness to help. Super thankful for Preferred!!!”
“I recently had the pleasure of visiting Ace Glass on Buford Highway in Atlanta, and let me tell you, it was an unforgettable experience. I walked in to get my table fixed, and right off the bat, the guys behind the counter started chatting with me in Japanese. They were surprised when I responded in perfect English, and I had to explain, “No, I’m not Japanese—I’m just really good at impersonating the look!” After a few laughs, they jokingly accused me of being an undercover sushi chef in disguise. The whole interaction had me in stitches, and the staff’s humor immediately put me at ease.
As for the work, Ace Glass truly delivered. My table had been through the ringer—scratched, cracked, and a total mess. The team went above and beyond, carefully repairing it and making sure the glass was as good as new. I was amazed by the precision and attention to detail they showed. Honestly, it looked like it had never been damaged at all! They even threw in some tips about caring for glass furniture, which I definitely appreciated.
I can’t recommend Ace Glass enough. The whole experience was not only professional but also unexpectedly fun. From the laughs about my “mysterious heritage” to the impeccable repair work, they earned every one of these five stars. If you need glass repairs in Atlanta, this is the place to go. I’ll definitely be coming back if I ever need anything else fixed!”
“Very friendly service provided by Reggie. Got my vehicle back very quickly considering we were in the midst of the holiday season. Top tier experience with the Decatur Carstar location.”
“I really appreciate Emil and his team for being honest and straightforward. They explain everything clearly without trying to upsell me on things I don’t need.
As someone who relies on my car for my business, it’s important to have a shop I can trust. Emil made me feel confident that my car will be taken care of the right way. I highly recommend this shop if you want fair pricing, honest service, and people who respect your time and money.”
“A marta bus hit my truck which required replacing my front bumper, lower valence, repairing the fender and painting it.
Alicia ordered my parts, dropped my truck off on Tuesday and picked it up on Friday of the same week and it looks brand new!
Excellent service, excellent communication, and a great job by the body shop. I would highly recommend Harley Collision to repair your car if it needs any collision repair!”
“My car was finished the day they estimated it would be even with a delay on a part they needed and they consistently kept me updated on everything. My car was even vacuumed and cleaned before I picked it up!
Everyone was extremely nice and I absolutely would recommend them.”
“Best body & paint shop I've ever had the PLEASURE of doing business with. They know more about your auto insurance policy (rights & responsibilities) than the insurance company does.”
“No appointment, drove up they quoted me a decent price all in. They went and got the glass, installed it in less than an hour and a half. Great staff. Already have recommended them to neighbor who also had cracked windshield from limbs falling from same tree.”
“I had an exceptional experience with the customer service team at Hennessy Collision. Truly top tier from start to finish.
Joseph Wells is the multitasking king. I personally watched him handle calls while staying fully present in conversations with me and other customers, all while supporting his teammates without missing a beat. He is incredibly personable, warm, and a generous listener. His empathy and attentiveness made a real difference in my experience.
Liz is the definition of a consummate professional. Every time I called, she greeted me with kindness and reassurance. She patiently answered my questions, calmed my nerves, and made sure I felt supported throughout the entire experience.
I just met Ian when I picked up my car. He was incredibly kind and attentive. I found a small issue with the laminate on my console that was not there when I brought the vehicle in, and Ian took care of it without question. What I especially appreciated was that Hennessy Collision had taken meticulous before and after photos of my vehicle. Because of that, they were able to go back and clearly confirm that the laminate was not buckling when I brought my car in. That level of thoroughness, accountability, and professionalism gave me even more confidence in their process.
As for the workmanship, it was absolutely flawless. They restored my Jaguar back to baseline using everything recommended by Jaguar. You cannot even tell my vehicle was ever in an accident. The paint match, which was very specialized, is perfect.
This is exactly the level of excellence you would expect from a collision center aligned with the Hennessy luxury brand. I highly recommend them.”
“Our vehicle was repaired and returned in a very reasonable timeframe. The team was very professional and have us regular updated via text and phone. It was a very good experience.”
“Reggie came to my place next day,my windshield had really bad arc scratches from wiper blades,could barely see at night with the glare.He came and did it with few words and good price and that was that,huge difference.”
9:30 AM - 5:30 PM
7005 Jimmy Carter Blvd, Norcross
Car Glass Repair
“Amazing service and quality! 1,000% recommended! Very friendly funny and fast service! Services were done before the allotted time frame and looked amazing! Thank YOU!Services: Decorative window tinting”
“Great experience and great job! staff was professional, knowledgeable, and super friendly. They took the time to explain the different tint options and helped me choose the perfect shade for my car. The installation was quick, clean, and done with incredible attention to detail. I’ve had them take care of all my cars and every car was done to perfection!”
“Classic collision went above and beyond to repair my damaged vehicle. I am satisfied with their exceptional service and their outstanding customer service! Their award winning technicians have amazing auto experience in all phases auto repairs! Classic Collision is a one stop shop for all of your Auto needs!”
“I was skeptical when reading some of the reviews, but my experience with Jason & Justin was a good one. At least they got to the root of my problem after buying a piece of JUNK from Jim Ellis dealership! Thanks guys!”
“Gerber was more than amazing!!! The excellent customer service I received from Tanisha Jones and Jeri was top tier. Ms Jeri went out of her way to accommodate TWICE!! The techs were efficient with the time in completing my car. They provided me with updates on the progress. And might I add, that they got my baby(my car) all the way right(even washed it). Like, What!!!!! Thank you Gerber for an amazing experience!!!”
“Robbie the owner is great - he fixed my major issue, & i was not overcharged, plus i had a overheating issue & he fixed / well enough for me to still use my truck, until i could get the parts i needed - I will be going back for my rotators & brakes, soon.I hope he still there.Services: Auto exhaust system repair”
“I'm overly excited and very pleased with my car. I'm very picky when comes to my automobile and Classic did an excellent job. My car looks like it never had an accident. Thanks again guys. Awesome job ? ?”
“Good service! Dwaine has tinted all of the cars over the years. I recently got a new car and came in today for him to tint my windows. BLACK OWN, SUPER PROFESSIONAL, quality services , and m completed with care, and prices are reasonable! He does take his time, so pack your patience or drop your car off and come back and pick it up. Either way, go support my guy!!!”
“A great shop, the service and the people who are very professional and on time. If you ever need something done to your vehicle, I would highly recommend this place.”
“I have used Safelite in the past to replace my windshield and recently to repair damage to my passenger side windshield and they still provide excellent service from scheduling the appointment to coming out and performing the service at my home. I highly recommend Safelite because the service and price to repair my windshield was excellent.”
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“This company is, hands down, the BEST in Atlanta. I found this place after another local company did not come through with the promises of replacing my rear window after some clown broke into my car. I waited for a response from this guy, he only read my messages after promising he'd get the window my car needed.
Needless to say, I did a Google search in desperation for a replacement. I saw Auto Glass World, but they only had 3 reviews and they were all good. So, I took a chance and called. I was professionally greeted by a pleasant voice. The customer service representative, Tamara, is very knowledgeable on glass for cars. She has tons of experience, and was very efficient with scheduling.
The next day, the window technician, Nick, was on it! He found my car in a sea of cars where I work, texted me when he was there and completed the replacement in under an hour. He then let me know when he completed the work.
I am very pleased with the overall service and care this company gave! Hopefully, not ever again, but if I needed car window care, I will DEFINITELY be contacting this place! Thank you Auto Glass World!”