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February 2024 by Tonya Mockabee
Will never shop there again due to the fact that if it’s something I don’t want or can’t use I have to take a store credit when I have a receipt. Why can’t I get my purchase money back the way I paid for it. No guarantee I’ll ever walk back into one of your establishmentsand I will stop anyone I know from going into one of your establishments I work retail and I don’t think it’s fair to take a persons money and give them store credit when they have a receipt
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February 2024 by Jennifer Alls
Why do I have to get a gift card for my return when I paid cash?
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January 2024 by Terrence Lake
Everyone at this particular location is ALWAYS very helpful and friendly. I'll continue to shop here
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December 2023 by Janna Seskin
This place is bogus! Ordered online to pick up in this store. An hour later I received an email that my order had been picked up but I had not even left my house(no email telling me it was even ready for pick-up). I tried to call and phone number is out of service. Someone at this location stole the shoes I ordered and paid for! Reported this to Hibbett and PayPal and waiting for a resolution.Update** 3 weeks later and still no refund or resolution. I will continue calling Hibbett daily until resolved.
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December 2023 by Whitney Leggett
Went into city gear today and caught the sale person taking pictures of my receipt. Which is weird. I ask her why was she taking pictures of my receipt she said all the stores was doing a competition. So I call other stores and they didn’t know anything about that competition. And the bad part about it I bout two pair of shoes using two different cards and the cashier ( Ebonee)only took pictures of the retro 3 midnight receipt. People please be careful when going in that store.
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December 2023 by Kristin Lackey
I just was told they were closed at 8:39 pm when their doors as well as online says they close at 9pm. I wasn’t trying to keep them past closing. I even understand closing 10 minutes early but 30???? Do better.
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October 2023 by Jovawn Jones
I never received my purchase that was ordered... FedEx delivered but city gear did not receive... I did not receive anything for the inconvenience but an apology. I'm a valued customer and didn't deserve how I was treated. The shoe has now sold out and can not be repurchased.
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September 2023 by walbel walbelco
Is 12:15 pm and the store is still not open, but light is on inside the store I will never come back to the store again
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August 2023 by Rashell Davis
Nice selection of sporting clothes and other stuff.
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June 2023 by KOURT Brewer Minor
The store and atmosphere was fine. The problem came in due to the person who checked me out did not take off the security sensor from the item I purchased. I had to stop by Hibbett that was closer to my location and ask them to remove it.
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June 2023 by Jetmoto33 llc
Need more size 14s
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May 2023 by Jesús Fernández
Manager was very mean, and refused to sell me a shoe they were just releasing even when I was already there spending money on another GR shoe.
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May 2023 by Candace Ramirez
The staff was friendly, efficient and punctual. I recommend shopping at this location.
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May 2023 by D P
Didn’t have a good selection of shoes and the store manager was super rude never shipping there again.
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April 2023 by Paige Smith
Bad attitudes. There is no customer service or acknowledgement when needing assistance or even when walking inside the facility. Don’t shop at a location that Doesn’t care to work.
