“My son and I had the best experience finding him a suit today with the men’s salesman Jeremiah. He is friendly, engaging, professional and most importantly extremely knowledgeable about suits and style. It was busy in the store, but he made my son feel special and seen. He said he loves his job and I can definitely tell. Jeremiah is a great asset to the store and we’ll definitely be back!”
“I would like to take a moment to recognize Coco, the store manager at Citi Trends, for her outstanding professionalism and leadership. After an incident that occurred the night before involving an employee, I returned to the store today and was truly impressed by how Coco handled the situation. She was calm, respectful, and extremely professional in the way she addressed everything.
Coco took the time to listen, communicated clearly, and handled the matter with maturity and integrity. It was very evident that she takes her role seriously and genuinely cares about maintaining a respectful and well-managed environment for both customers and employees. Situations like that can easily be mishandled, but Coco demonstrated strong leadership and accountability, which made a lasting impression on me.
When I came into the store today, she was courteous, welcoming, and composed, showing no signs of stress or frustration. Her professionalism turned what could have been an uncomfortable experience into a positive one. Managers like Coco set the standard for excellent customer service and effective leadership.
Thank you, Coco, for handling the situation with grace and professionalism. Citi Trends is fortunate to have a manager like you leading the store.”
“I just would like to shout out a young man by the name of RICKY! He did an AMAZING job handling the exchange for my daughter and 1 over the past 2 days. He was patient and EXTREMELY helpful! Great job and the store had a great vibe as well! Will DEFINITELY be back for my holiday purchases!!!”
“I was visiting Wing Stop and notice this store for the first time. I walked in and found a hidden gem in the Stone Mountain gwinnett side of town. My self and my wife was able to rack up ok cologne and perfume and to be honest most of the prices in the store is very reasonable and affordable. I spent almost $200 but well worth we will come back. The owner is an A+ all around guy. He greeted us talked with us and was honest about what looked good on us. I highly recommend you shop here support kore local businesses, support this store.”