Metro by T-Mobile is a reliable cellphone service provider that offers a wide selection of great products, including smartphones, tablets, and accessories. The rates for their smartphone service are good, and they are known for their excellent customer service. Customers have praised the staff, particularly one employee named Ryan, for their helpfulness in resolving issues and providing a smooth experience. Overall, Metro by T-Mobile is an awesome business with a few minor improvements needed, but they excel in customer satisfaction.