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October 2022 by Matt Dell
They had the only 22 foot truck in the area, I drove 45 mins to pick it up. Drove it off the lot with a trailer, and the check engine light came on. Called Penske, they had me go to a repair shop, it cost me 5 hours on the move day. The reason I’m rating them five stars is they gave me a decent amount of money back for my trouble. I would use Penske again before Uhaul hands down
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November 2021 by Shay Pitts
Very nice people
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May 2021 by Felipe
Nice and clean place. I was in and out in about 15 minutes. Pleasant middle aged lady working the front. Truck was clean inside and gas tank full. Ask for a discount - it won't hurt.
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September 2020 by Lawrence Leek
Horrible interaction with staff and agents, not consistent with protocol, no sense of consumer timeliness
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October 2019 by Cherry flower
Great service and the people are so friendly
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September 2019 by Ron Edwards
The easiest truck rental I've ever experienced . First I reserved the truck by phone the day before, the next day I pickup the vehicle up returned it the same day. Thank You , Penske.
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May 2019 by Cathy Pitts
Nice people
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December 2018 by Floyd Lucas
Great prices
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November 2018 by Joyce D. L
AWESOMENESS on equipment and service!!
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September 2018 by Marshay Harrison
Dropping the truck off wise everything was handled correctly. Its just that I didnt like the fact that when you ask them a question at this place they can't seem to answer it or they give you a totally different answer then the people on the 1 800 # does. For example I wanted to know if I paid cash and I dropped my rental truck off before supposing to would I get a discount and get cash back. They said they couldn't give you cash back you would have to get a debit or prepaid card to get funds back. Where as when I called the 1 800# they said you could most definitely give you your money back in cash. I put the phone on speaker phone so the workers could hear what the people on the phone said and they switched up and was like oooo yeah we can do that. Which was very aggravating and annoying to me especially considering the fact that they had just sworn up and down they couldn't do it. Other then that everything was handled correctly. Id personally just call the 1 800# to get my questions answered rather then asking the workers in the building.
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September 2018 by Keala N. Lee
Alright.
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May 2018 by Simply
They're very quaint shop. The lady that helped us was very friendly in helping us get our truck. Is a very affordable move. The truck was very reliable great on gas and was able to hold most of the contents of our apartment very easily. The lady walked out and went over the truck with us and was very nice and friendly. She made sure that we had all of the equipment that we need she even asked us to make sure before we left that we didn't need anything else. I would definitely suggest renting any of your Penske trucks from this location because they were very nice and they worked in a timely fashion.
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April 2018 by Regina merritt
Pricey. Dont be a minute late, its a $100 charge for another day.
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March 2018 by Ronald Browne
Was very reasonable
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March 2018 by Ed Green
Always excellent service, low mileage, clean trucks with cold air and good tunes,