The Inn at Stone Mountain Park offers a mixed experience for guests, with notable highlights and significant areas for improvement. Many visitors appreciate the friendly and helpful staff, particularly mentioning employees such as Alisha, Tyequa, and Clarence, who go above and beyond to ensure guest satisfaction. Their proactive customer service is often highlighted as a key factor in making stays enjoyable. However, several reviews reveal that the Inn is in need of renovations and upgrades. Guests have reported issues such as dated rooms, peeling wallpaper, and cleanliness concerns, including unclean floors and bathrooms. The lack of amenities like breakfast options, microwaves, and functioning ice machines has disappointed some guests, especially given the price of the stay. Additionally, the check-in process has been criticized for being slow due to room availability issues. Despite these challenges, the location of the Inn is praised for its convenience to the park, with some guests finding the setting peaceful and enjoyable. While the staff's friendliness and the park's beauty are often commended, the overall condition of the Inn leaves room for improvement. Guests recommend that management address maintenance issues and enhance guest amenities to create a more satisfying experience.
No hot water for showers. Water turned all the way to hot and was barely warm. No snacks or beverages. Was told we would have to walk across the street to the attractions inside the park. We chose to drive 10 min to a store.
July 2025
The Inn was good for what we needed. I would stay there again
July 2025
4pm check in is ridiculous.Come on by the time you get checked in and settled in it's bed time.
Property Amenities: Breakfast available (surcharge), Express check-out, Safe-deposit box at front desk, Barbecue grill(s), Garden, Terrace, Laundry facilities, Bar/lounge, Business center, 24-hour front desk, Restaurant, Meeting rooms, Gift shops or newsstand, Wedding services, Conference space, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Hair dryer, Pay movies, Air conditioning, Refrigerator (on request), Iron/ironing board, Access via exterior corridors, Video-game console, Satellite TV service, Desk, Connecting/adjoining rooms available, Television, Coffee/tea maker, Premium TV channels
