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February 2024 by Olawale Fapohunda
These guys have exceptional customer service. Even when its really busy they maintain their cool and get everyone taken care of.I have been to other UPS stores in the area and their service pales in comparison to what you get at the UPS store in Sugarhill. Great work to the team here!
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February 2024 by Phil Stedman
This is a great store with very good customer service. To those who complained about pricing these people are running a business and this pricing is very standard for this industry and for the lady who complained about tracking issues or lost packages I also have had zero problems with that. If you want problems go to the post office . They lose a lot of stuff
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February 2024 by Teju Adelore
Very helpful and professional
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February 2024 by Maria Caruthers
Friendly and fast customer service.
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December 2023 by Ram Naidu
I asked to print 5 color copies of a simple document and was charged $6.31, which included an additional charge of $2 to use their computer to print said document so basically you get hit twice, an exhorbitant charge for printing and then an additional charge to insert a pen drive and hit print on their computer. Never coming back here
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October 2023 by Susan Mcghee
What a great experience at this ups store. I walked in with what I thought was 10 Amazon returns. The staff were accommodating and pleasant. And actually made my day. I recommend THIS store
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October 2023 by Lee Owenby
This place has always been a good location, I stopped by today and the staff was friendly and quick! Never disappointed here!
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July 2023 by Pepe
The owner is very nice. He gave small tape for free. But can’t give usps package. Don’t kno y
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July 2023 by Andrea Dodenhoff
If I could rate less I would. I have paid for a mailbox and I am not getting all of my mail or packages. They are incompetent and apparently can't read.
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February 2023 by Christina Poole
I would of given them a 0 if possible. THIS store has done this to me 1 too many times, especiallyas a small business owner! They take your package, give you the tracking, it NEVER tracks and you call, go online, go back up to this store, and the run around begins again. This is the last time! I have lost a LOT of business , items, and money due to this. It isn't just this store ! It is UPS in general. The clerk at the store literally says, They probably have forgotten to scan it.Another time, " it may of been over weight and put aside." I call, make claims NOTHING works. They do not give money-back, no insurance NOTHING, it comes out of my pocket. I'm DONE with UPS for Good and I haveNO idea on it survives being so incompetent. If you want your package to get somewhere, DO NOT go here OR USE UPS!
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January 2023 by Abdukhalil Gulyamov
Very unprofessional stuff!!I don’t understand why UPS load the have unprofessional OWENER !
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July 2022 by The pissed off Shitzu
The people at this UPS store are great. They are helpful, kind and knowledgeable. I have visited this store many times and have always been greeted with kindness.
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July 2022 by Adam Slide
I mostly just drop off pre-labeled packages here, and I've never had any issues. My only complaint is that they close at 3:00 pm on Saturday which is an inconvenience.
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May 2022 by Baharah Zare
-100/10. Scammers. Charged $3 for one paper to print. I was charged for blank white sheets. Horrible attitude. Pls learn how to speak to customers before you obtain a job in customer service. Idiots.
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May 2022 by Baharah Z.
If I could rate -10 I would. I was charged almost THREE DOLLARS to print one page of paper. Not to mention I was charged for blank white paper. -100000/10. Scammers.
