The AT&T Store in Suwanee offers phones, tablets, smartwatches, and connected devices from favorite brands, alongside wireless data plans for every need. This includes prepaid phone plans with no annual contract and unlimited data plans that come with nationwide AT&T 5G service at no extra cost. The store is fully stocked with phones and accessories. Reviews consistently highlight excellent, prompt, and courteous service. Staff members are described as kind, gentle, expert, knowledgeable, friendly, helpful, and willing to go the extra mile. They provide awesome service, resolve complicated account issues and requests with ease, often within minutes, making the experience pleasant and easy. Customers report receiving great quality service and special attention, noting that the staff made their day. The overall experience at this location is frequently cited as absolutely excellent.
I had requested a bilingual representative to help my family understand the upgrade plans, Rene was very helpful and patient. My family were able to upgrade the same day and they were very happy with the service. Would recommend Rene to anyone needing help with their upgrades or phone services.
June 2024
We needed some extra special attention today to take care of some complicated things with our account. Jack was the manager. He took over the case. Kind. Gentle. Expert.Solved all problems. Just absolutely excellent service. So glad we encountered the manager and, he made our day! Thank you, Jack!!!!
June 2024
Excellent , prompt , courteous service ! It was a delight to be attended by Paul , the store manager who resolved the request within mins !
